Digital Account Manager - New York

Nitro Digital

$70K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-4 years of experience in digital marketing, either client-side or agency-side.
  • Strong relationship-building abilities to lead account planning and meet client objectives.
  • Proven track record in managing digital projects from inception to completion.
  • Experience in financial management of projects and assisting with pitches and proposals.
  • Excellent analytical and communication skills.
  • Interest in the health-tech sector and problem-solving in that space.

Responsibilities

  • Manage key healthcare and pharmaceutical accounts, delivering digital projects and campaigns.
  • Build and maintain trusted relationships with clients, acting as a key advisor.
  • Work with clients to understand their strategic goals and develop tailored approaches.
  • Prepare and present proposals, including costings for projects to clients.
  • Collaborate with internal teams for project execution and support.
  • Pitch and present project ideas and updates to clients and stakeholders.

Benefits

  • Vibrant and flexible working environment.
  • Access to a company commission scheme.
  • Profit share and options rewarded.
  • Health insurance coverage.
  • Generous holiday entitlement.
  • Central office location in New York City.
  • Opportunities for international travel.
  • Cycle to work scheme available.
Full Job Description
Job Description

Working predominately on a major account within the healthcare and pharmaceutical sectors, our ideal candidate would be proven at delivering digital projects and campaigns from website builds (Drupal and WordPress knowledge is ideal) to mobile apps but also has strong knowledge and understanding of what makes those products a success i.e. proven skills in user-experience, reporting, analysis and conversions.

Comfortable with building relationships with clients, the Account Manager would take the role of trusted advisor, juggling multiple stakeholders and projects and capable of giving technical and creative advice. Core responsibilities would be required to work with client to understand their strategic and personal objectives, work with the team to develop well thought through approaches, put proposals and costings together where appropriate, either with own clients or working with an Account Director. Pitching and presenting information to clients would be a requirement of the role also.

As an Account Manager you would be part of the wider Global Client Services team and report to the Senior US lead in NY.

Qualifications

An Account Manager would be expected to have a minimum 3-4 years experience within digital marketing having worked either client-side on project delivery or agency-side with clients.

This is a commercially focussed role so you will need experience in forming relationships, taking ownership for leading account planning to fulfil your clients and the business commercial objectives. Ability to create and deliver well thought through presentations and understand the market conditions which are affecting the industry.

Candidates must have proven experience in guiding digital projects from start to finish, with the ability to financially manage projects and assist with pitches and presentations. All this, whilst providing an impeccable service to the client day-to-day and building and fostering relationships with the in-house design and production teams. They also need to have strong analytical and communication skills.

It would be great if the Account Manager had a keen interest in the exciting growth of the start-up tech sector. They may not have worked in healthcare before and that's OK, but they have an entrepreneurial spirit that can look at the interesting problems to be solved in the health-tech space and provide ideas and inspiration for their clients.

SMALL AMOUNT OF US INTERNATIONAL TRAVEL MAY BE REQUIRED

ONLY CANDIDATES WITH PREVIOUS DIGITAL AGENCY EXPERIENCE SHOULD APPLY

Additional Information

  • Nitro Digital offers a vibrant and flexible working environment
  • Access to company commission scheme
  • Profit share and options can be rewarded
  • Health Insurance
  • Generous holiday entitlement
  • Central NY office location
  • International opportunities and travel available
  • Cycle to work scheme available

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