Digital Accessibility Policy Analyst IV

Job Title
Digital Accessibility Policy Analyst IV

Agency
Texas A&M University

Department
Technology Services - IT Security & Risk

Proposed Minimum Salary
Commensurate

Job Location
College Station, Texas

Job Type
Staff

Job Description

A Glimpse of the job:

The Digital Accessibility Policy Analyst IV serves as a subject-matter expert and strategic advisor on digital accessibility across the organization. This role leads the development, interpretation, and implementation of accessibility policies, standards, and governance frameworks to ensure compliance with federal, state, and international accessibility requirements. The analyst partners with IT, UX, procurement, legal, and key university managers to embed accessibility into enterprise technology practices and long-term strategy.

Essential Duties/Tasks:

Accessibility Evaluation & Technical Expertise

• Conduct manual and automated accessibility assessments of websites, applications, and digital products.
• Use assistive technologies (JAWS, NVDA, VoiceOver, ZoomText, Dragon) to validate user experience for people with disabilities.
• Analyze audit findings and provide clear, prioritized remediation guidance to technical teams.
• Collaborate with developers, designers, and product owners to integrate accessibility into software development lifecycle processes.

Training, Communication & Stakeholder Engagement

• Develop and deliver training, guidance, and educational materials on accessibility best practices.
• Communicate complex accessibility concepts to non-technical audiences in clear, actionable language.
• Build strong partnerships with internal teams to promote a culture of inclusive design.
• Prepare reports, dashboards, and presentations for leadership and compliance stakeholders.

Policy Development & Governance

• Develop, maintain, and update enterprise-wide accessibility policies, standards, and procedures.
• Interpret federal and international accessibility regulations (e.g., Section 508, ADA, WCAG, EN 301 549) and translate them into actionable organizational requirements.
• Lead accessibility governance activities, including policy reviews, compliance assessments, and risk reporting.
• Establish accessibility acceptance criteria for software development, procurement, and vendor management.
• Monitor regulatory changes and emerging technologies to assess policy impact and recommend updates.

Research & Analysis

• Conduct research on accessibility trends, tools, and best practices.
• Analyze compliance data to identify systemic issues and recommend improvements.
• Evaluate the accessibility implications of new technologies, platforms, and enterprise initiatives.

Strategic Leadership & Program Support

• Support the development and execution of the organization's digital accessibility strategy and roadmap.
• Lead cross-functional working groups and accessibility initiatives.
• Contribute to accessibility maturity assessments and long-term planning.
• Mentor junior analysts and serve as a trusted advisor to leadership on accessibility matters.

What you need to know

Salary: Commensurate

Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.

Other Factors: This role is onsite in College Station, TX

Required Education and Experience

• Bachelor's degree in an applicable field or equivalent combination of education and experience.
• Eight years of information technology support experience to include

Preferred Qualifications

• IAAP (CPACC, WAS, or CPWA) or other industry-recognized certifications.
• Background in human-centered design, usability, and inclusive design.
• Solid understanding of WCAG 2.x, Section 508, ADA digital accessibility requirements, and ARIA.
• Strong policy and regulatory interpretation experience.
• Experience conducting accessibility testing using both manual techniques and automated tools (e.g., Axe, WAVE,).
• Adept at assistive technology usage and clear understanding of how users with disabilities interact with digital systems.
• Experience with procurement accessibility reviews (VPAT/ACR evaluation).
• UX, content development, and digital compliance environments.
• Collaboration with cross-functional teams.
• Strong analytical, writing, and communication skills.

Knowledge, Skills, and Abilities

• Accessibility subject-matter expertise.
• Policy analysis and regulatory interpretation.
• Strategic thinking and systems-level problem solving.
• Clear and persuasive communication.
• Stakeholder engagement and relationship building.
• Technical literacy across modern digital platforms.
• Continuous learning and adaptability.
• Ability to multitask and work cooperatively with others.
• Knowledge of word processing and spreadsheet applications.
• Knowledge of IT architecture, application of systems theory, advanced negotiation skills, enterprise-level operations, multi-team leadership and coordination, advanced project management, advanced vendor relations, advanced business acumen, change management, and IT industry.
• Excellent written communication, analytical, interpersonal, and organizational skills.

Other Requirements and Factors

• Ability to maintain the security and integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grid, hazardous waste treatment system or water treatment system.
• This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems.
• This position is security sensitive.
• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures.
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements
• This position allows alternate work location per TAMU guidelines.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.