Digital Accessibility Coordinator (MA5) - Olympia

Salary: $78,504.00 - $105,612.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Job Number:
Department: Dept of Children, Youth, and Families
Division: Administrative Services
Opening Date: 10/27/2026
Closing Date: 11/8/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
Job Title: Digital Accessibility Coordinator (MA5)
Location: Olympia, WA - This position is flexible/hybrid and can be done remotely; however, you will need to be in person in Olympia if needed to attend an in-person meeting.
Closes: Sunday, November 8th, 2026
Salary: $78,504 - $105,612 Annually
The Digital Accessibility Coordinator serves as the agency's enterprise expert on digital accessibility and reports directly to the Civil Rights Senior Administrator. This position provides advanced analysis, policy development, and strategic consultation on complex accessibility issues that affect agency-wide programs, digital services, technology systems, and public access. Through expert guidance and leadership, the Coordinator strengthens equitable service delivery for employees, providers, clients, and members of the public.

The Opportunity:
As the Digital Accessibility Coordinator, you will lead the development of enterprise digital accessibility policy and governance, advise executive leadership on organizational risk and compliance, and establish statewide standards that shape how the agency delivers accessible digital services. This role plays a critical part in ensuring the agency meets state and federal accessibility requirements while promoting inclusive, equitable access to information and services across all programs.

Some of what you will get to do:

• Serve as the agency's recognized enterprise expert on digital accessibility.
• Provide expert analysis and strategic recommendations to executive leadership regarding highly complex accessibility issues affecting agency-wide operations, policy, technology, and customer access.
• Establish and continuously improve the agency's enterprise digital accessibility governance framework, including strategic priorities, standards, policies, and implementation direction.
• Lead enterprise accessibility governance by coordinating agency-wide initiatives, facilitating executive and cross-functional decision-making, and aligning accessibility with organizational objectives.
• Develop long-term accessibility strategies, roadmaps, performance measures, and reporting processes that advance organizational maturity.
• Research and interpret emerging accessibility laws, standards, technologies, and practices, and recommend enterprise implementation strategies.
• Prepare executive briefings, risk assessments, and recommendations regarding accessibility priorities, compliance risks, resource needs, and organizational impacts.
• Promote accessibility as a core business practice by integrating user-centered design and accessibility principles into agency operations and digital service delivery.
• Develop and oversee the agency's long-term accessibility education strategy to strengthen workforce capability and organizational capacity.
• Conduct expert analysis of emerging federal and state accessibility laws, regulations, standards, and guidance to determine organizational impacts and recommend enterprise compliance strategies.
• Develop, implement, and maintain enterprise digital accessibility policies, standards, procedures, and governance frameworks affecting agency-wide operations.
• Develop enterprise accessibility standards that integrate accessibility, usability, and user experience principles into business processes, procurement, and technology governance.
• Recommend policy, operational, and business process improvements that reduce organizational risk, remove accessibility barriers, and improve equitable access for employees, providers, clients, and members of the public.
• Conduct enterprise accessibility assessments and provide expert recommendations regarding high-risk technology implementations, digital services, and business solutions.
• Integrate accessibility requirements throughout the lifecycle by consulting during planning, procurement, design, development, implementation, maintenance, and modernization efforts.
• Lead and evaluate manual and automated accessibility testing, analyze results, establish remediation priorities, and recommend risk-based corrective actions.
• Advise executive leadership on organizational readiness, accessibility strategy, and enterprise change initiatives that advance accessibility maturity.

Required Qualifications:

• Bachelor's degree involving business administration, public administration, information technology, computer science, accessibility studies, communications, or a closely related field; AND Five (5) years of progressively responsible professional experience that includes the following:
  • Enterprise digital accessibility
  • Accessibility program implementation
  • Accessibility training or adult education
  • User experience (UX) or human-centered design
  • Web accessibility
  • Software development lifecycle integration
  • Technology governance
  • Digital communications
  • ADA/504 compliance
  • Enterprise policy development

OR

• Equivalent combination of education and experience totaling nine (9) years in the above noted areas.
  • Demonstrated knowledge of:
    • Digital accessibility principles and best practices
    • WCAG standards
    • Federal and state accessibility laws and policies
    • Accessibility testing methodologies
    • Enterprise governance and policy development
    • Project coordination and stakeholder engagement
    • Communication, facilitation, and training techniques
    • Continuous process improvement
    • Adult learning principles and instructional design
    • User-centered design, usability principles, and digital customer experience
  • Demonstrated ability to:
    • Provide enterprise digital accessibility leadership without direct authority
    • Analyze complex technical and business issues
    • Develop policies and standards
    • Coordinate multiple stakeholders
    • Communicate effectively with technical and non-technical audiences
    • Facilitate collaboration across organizational boundaries
    • Balance competing priorities and managing multiple projects
    • Translate complex technical accessibility requirements into practical requirements for diverse audiences
    • Develop and deliver effective technical training
    • Influence organizational change without direct supervisory authority

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred/Desired Qualifications:

• Certified Professional in Accessibility Core Competencies (CPACC).
• Certified Professional in User Experience (UX).
• Web Accessibility Specialist (WAS).
• Experience developing enterprise training programs.
• Experience applying human-centered design or user experience methodologies.
• Experiencing facilitating large cross-functional workshops.
• Trusted Tester Certification.
• Experience implementing accessibility programs for a large public-sector organization.
• Experience reviewing VPATs and accessibility conformance documentation.
• Experience with accessibility testing tools including screen readers, keyboard testing, automated testing software, and color contrast analyzers.
• Experience supporting procurement, software development, lifecycle integration, or enterprise digital governance.
• Experience leading cross-functional strategic initiatives.

How do I apply?
Complete your applicant profile and attach the following:

• Cover letter
• Resume

Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

This recruitment may be used to fill multiple vacancies.
Must successfully complete, within mandated timeframes, employee orientation and all other mandatory annual in-service and other required training.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:

If you would like to request an accommodation throughout the application/interview process, contact If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUSTattach a copy of their DD214, NGB Form 22, or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, the individual will be required to provide their official discharge documentation, such as a DD Form 214, NGB Form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the social security number before attaching any documents. For additional information on Veterans' Preference and guidance on how to determine if you are eligible,

2026-08758
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medica