5+ years as an Experienced A-Level Diagnostic Technician
Required state and local certifications, including a valid driver's license
Preferred: ALL 8 ASE certifications
Willingness to earn ASE certifications and pursue Master ASE Technician status
Strong diagnostic ability and pride in quality workmanship
Responsibilities
Diagnose and repair advanced electrical and engine performance issues
Diagnose fuel, ignition, and drivability systems
Repair 4WD / AWD drivetrain systems
Perform advanced steering, suspension, and brake system repairs
Conduct advanced HVAC diagnostics and repairs
Complete Digital Vehicle Inspections (DVI) and provide recommendations
Mentor and support less experienced technicians
Benefits
Front Loaded PTO + 6 paid holidays
Paid Parental Leave (1 week)
Teammate Discounts on services
401(k) Match: 100% of first 3% + 50% of next 2%
Health, Dental & Vision Insurance
HSA Match up to $15 per paycheck
Company paid Life Insurance & AD&D ($25,000)
Employee Assistance Program (24/7, free)
Training & Tuition Reimbursement, including ASE test fee reimbursement
LEARN to EARN Program: Technician pay growth tied to ASE certifications
Full Job Description
Job Type
Full-time
Description
Master / Diagnostic Automotive Technician
Thom's Four Wheel Drive, a GreatWater Garage
Shop Address: 4118 N Pulaski Rd, Chicago, IL 60641
Shop Hours: M-F: 7:00AM-5:30PM CST
Avg. $67,444 - $133,848+ annually depending on productivity
What You'll Do:
Diagnose and repair advanced electrical and engine performance issues
Diagnose fuel, ignition, and drivability systems
Diagnose and repair 4WD / AWD drivetrain systems
Perform advanced steering, suspension, and brake system repairs
Perform advanced HVAC diagnostics and repair
Complete Digital Vehicle Inspections (DVI) and provide accurate recommendations
Mentor and support less experienced technicians
Maintain a clean and professional work environment
What you can expect:
Modern scan tools and diagnostic equipment
Strong service advisor support and consistent workflow
Clean, organized shop environment
Team-first culture with experienced technicians and supportive leadership
Respect for technician expertise with no pressure to sell unnecessary repairs
Ongoing training, professional development, and career growth within the GreatWater network
A shop that diagnoses root causes instead of throwing parts at problems
Training & Growth Opportunities:
We invest in technicians who want to continue developing their expertise.
Opportunities include:
Advanced Electrical Troubleshooting Training
Advanced Vehicle Technology Training
Hybrid & Electric Vehicle Service Training
Network Diagnostics Training
Vehicle Reprogramming Training
ASE L1 Advanced Engine Performance preparation
Requirements
What We're Looking For:
5+ years Experienced A-Level Diagnostic Technician
Required state and local certifications to be able to legally perform the work, including a current valid driver's license and a satisfactory Motor Vehicle Report (MVR)
ALL 8 ASE certifications Preferred:
A1 - Engine Repair
A2 - Automatic Transmission / Transaxles
A3 - Manual Drive Train and Axles
A4 - Suspension and Steering
A5 - Brakes
A6 - Electrical Systems
A7 - Heating and AC
A8 - Engine Performance
Has or is willing to earn ASE certifications and work towards being a Master ASE Technician
Additional Qualities:
Strong diagnostic ability
Pride in quality workmanship
Team-first mindset
Willingness to mentor other technicians
Technicians are expected to:
Maintain 90%+ labor productivity
Serve as technical leaders within the shop
Work Environment & Physical Requirements:
Physical Demands:
Must be able to get into and out of various vehicles without assistance.
Must be able to drive a motor vehicle with passengers.
Must be able to lift and carry up to 50lbs without assistance.
Ability to view a monitor, and use touch screens, mice, and keyboards.
Ability to climb up/down and over/under work platforms and lifts to access vehicles for repair
Ability to stand for long periods of time
Ability to perform major and fine motor skill movements using body to perform the necessary actions to complete a repair, service, vehicle inspection, or shop cleaning activity.
Ability to reach overhead, push, pull, bend over/down, stoop, and other major body movements frequently
This job operates in an environment with extensive exposure to an automotive repair shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. This role routinely uses standard office equipment such as computers, phones, photocopiers & scanners.
Ability to work flexible hours/days including evenings and if shops are open, weekends; additional time may be required depending on business needs.
Supporting Employees Beyond the Work:
At GreatWater, we believe a rewarding career should come with support that goes beyond the shop floor. From strong health coverage and paid time off to training, career growth, and programs that invest in your future, our benefits are built to help you thrive at work and at home.
(Benefits begin the date of hire, except for 401k which begins on the 90th date of employment.)
Front Loaded PTO + 6 paid holidays
Paid Parental Leave (1 week)
Teammate Discounts on services
401(k) Match: 100% of first 3% + 50% of next 2%
Health, Dental & Vision Insurance
HSA Match up to $15 per paycheck
Company paid Life Insurance & AD&D ($25,000)
Employee Assistance Program (24/7, free)
Voluntary Benefits: STD, LTD, Accident, Critical Illness, Life
Training & Tuition Reimbursement, including ASE test fee reimbursement
LEARN to EARN Program: Technician pay growth tied to ASE certifications
