Radial

DevOps Manager

Radial • $112K — $135K *
Providence, RI 02902In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in operational engineering or related field
  • Strong understanding of AWS and cloud infrastructure principles
  • Project management skills with a focus on capacity improvements
  • Ability to design and implement scalable and reliable operational processes
  • Expertise in operations engineering and connected services
  • Experience in mentoring and coaching technical teams
  • Strong networking skills to source industry best practices

Responsibilities

  • Serve as the main point of contact for infrastructure provisioning and monitoring
  • Resolve production and hosting issues escalated by the team
  • Review product requirements to implement operational standards
  • Coordinate with SCM and Release Engineering for system improvements
  • Design and develop operational capabilities to enhance customer experiences
  • Innovate and influence operational approaches using industry best practices
  • Function as a technical lead on complex project assignments

Benefits

  • Opportunities for professional development and training
  • Access to the latest technology and tools
  • Collaborative work environment
  • Flexible work arrangements
  • Supportive management and mentoring programs
Full Job Description
You will be the liaison for infrastructure provisioning & monitoring across Architecture, Engineering, Test Engineering teams and Infrastructure teams/AWS; you will be a primary escalation point to resolve production and hosting issues being worked by the team. You will also review product requirements and architecture to understand and implement operational standards and capabilities. Additionally you will apply your project management skills to coordinate capacity improvements, work closely with SCM and Release Engineering teams implementing system improvements across competing needs.

  • Applies full understanding of the business, the customer, and the solutions that a business offers to effectively design, develop, and implement operational capabilities, tools and processes that enable highly available, scalable & reliable customer experiences.
  • Utilizes their deep knowledge of operations engineering, connected services, and information technology plus their knowledge of industry best practices to innovate and influence operational approaches and solutions.
  • Works on significant assignments that are broad in scope and complexity, may cross several functional and organizational boundaries, and cover a wide range of issues.
  • Exercises independent judgment in the selection of methods and techniques used to deliver operational solutions. Considers build, buy and partnering alternatives in the selection process.
  • Creates formal internal and external networks outside of own area of expertise to leverage and adopt ideas, technologies and best practices that helps the organization move fast.
  • Coaches and mentors other application operations engineers on methods and techniques.
  • Coordinates technical dependencies with other teams.
  • May function as a technical lead for complex projects.

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Business Services
Founded
1999
* Ladders Estimates

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