DevOps Engineer

The DevOps Engineer is responsible for developing, maintaining, and improving the systems and automation that support software development, deployment, and application performance at Tower Loan. This position plays a key role in streamlining technology operations, improving system reliability, and supporting efficient software delivery across the company. Duties/Responsibilities: • Design, develop, and maintain continuous integration and continuous deployment (CI/CD) pipelines to support efficient and reliable software delivery. • Automate application builds, testing, packaging, deployment, validation, and rollback processes to reduce manual effort and improve consistency. • Develop standardized deployment processes and reusable automation solutions across development teams and applications. • Configure, administer, and maintain Octopus Deploy, including deployment projects, environments, workflows, approvals, and reusable templates. • Integrate Octopus Deploy with source control, build systems, artifact repositories, container registries, and Kubernetes platforms. • Manage Git-based source control workflows using Bitbucket and GitHub, including branching strategies, repository permissions, and code review processes. • Support the build, deployment, and operation of modern .NET applications, APIs, services, and background processes. • Develop and maintain Docker containers, container registries, image versioning, and security standards. • Deploy, configure, and support Kubernetes applications, including application configurations, resource management, networking, and system health monitoring. • Implement and maintain application monitoring, centralized logging, performance tracking, and alerting solutions. • Monitor application availability, response times, error rates, and system performance to identify and resolve potential issues. • Develop automated deployment validation, health checks, and rollback procedures to minimize service disruptions. • Automate routine infrastructure, deployment, and monitoring tasks using PowerShell, Bash, Python, APIs, or other appropriate tools. • Collaborate with software development teams to improve deployment reliability, application performance, and consistency across environments. • Maintain secure management of credentials, system access, certificates, and deployment permissions. • Troubleshoot deployment failures, application performance issues, and infrastructure-related problems to support reliable production operations. • Evaluate DevOps tools and processes and recommend improvements to automation, efficiency, and system reliability. • Perform all other duties as assigned. Required Skills/Abilities: • Strong knowledge of DevOps principles, software delivery practices, and release management. • Experience designing and maintaining CI/CD pipelines and automated deployment processes. • Strong understanding of Git-based source control, containerization, and Kubernetes. • Knowledge of modern .NET applications and enterprise software environments. • Strong troubleshooting, analytical, and problem-solving skills. • Ability to develop reliable automation solutions and manage multiple technical priorities effectively. Education and Experience: • Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field preferred. Equivalent professional experience may be considered. • Three or more years of experience in DevOps, software engineering, systems engineering, release engineering, Site Reliability Engineering, or a related field preferred. • Demonstrated experience implementing production CI/CD pipelines and deployment automation required. • Hands-on experience with Octopus Deploy, Bitbucket, GitHub, Docker, Kubernetes, and modern .NET applications strongly preferred. • Experience with application performance monitoring, centralized logging, and observability platforms preferred. • Experience with scripting and automation tools such as PowerShell, Python, Bash, and REST APIs preferred. • Familiarity with GitHub Actions, Bitbucket Pipelines, Azure DevOps, Jenkins, or similar CI/CD platforms preferred. • Experience with Helm, Terraform, Ansible, Infrastructure as Code, SQL Server, IIS, or Linux environments preferred. • Familiarity with monitoring and development technologies such as OpenTelemetry, Prometheus, Grafana, Datadog, Dynatrace, Splunk, SonarQube, or similar platforms preferred. • Experience supporting enterprise .NET applications, microservices, and production Kubernetes environments preferred. • Experience in financial services, lending, or another regulated industry preferred. Physical Requirements: • Stand, walk, and/or sit for eight (8) hours a day. • Communicate effectively, verbally, written, in person, via telephone, or electronically. • Lift and maneuver up to 20 lbs. The above description outlines the most significant job functions performed, but may include other similar functions or assignments not explicitly mentioned.