Key Responsibilities:

• Provide support for implementation, troubleshooting, and maintenance of IT systems.

• Manage the daily activities of configuration and operation of IT systems.

• Manage IT system infrastructure and any processes related to these systems.

• Provide assistance to users in accessing and using IT systems

• Support IT systems including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices, mobile devices, etc.

• Support escalation and communication of status to agency management and internal customers.

• Support the dispatch system and hardware problems, remaining involved in the resolution process.

• Optimize system operations and resource utilization, and perform system capacity analysis and planning.

• Provide in-depth experience in troubleshooting IT systems.

• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

• Configure and manage UNIX and Windows (or other applicable) operating systems, install/load operating system software, troubleshoot, maintain integrity of, and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Qualifications:

Required:

• An active TS/SCI with Poly.

• 7+ years of experience in programs and contracts of similar scope, type, and complexity.

• Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university (or 5+ years of additional SA experience may be substituted).

• Scripting: Bash or Python.

• Configuration: Ansible/Puppet/Salt.

• Containerization: Docker or Kubernetes.

• Monitoring: Nagios/Splunk (configuration).

Desired:

• Familiarity and experience with some of the tech stacks used by our development teams.

• Load Balancing: HAproxy/httpd etc.

• Web Servers: Tomcat/Nginx/Java etc.

• Database: MongoDB/Postgres/MySQL etc.

• AWS experience or certification (Cloud Architect or SysOps Administrator)

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: