OVERVIEW

The DevOps Administrator II works closely with a talented team of individuals who impact clients and users around the world with leading-edge web technology products that solve complex business problems and workflows. The DevOps Administrator II also works with the respective stakeholders to help build, manage, and support infrastructure for a variety of web-based systems.

The DevOps Administrator II focuses primarily on the internal collaboration of the team assisting in the internal activities such as compliance, patching and maintenance in addition to helping cross functional teams with respect to DevOps activities, infrastructure decisions and requirements. The DevOps Administrator II assesses and fine tunes best practices and operational standards within the team ensuring a focus on efficiency and speed. The DevOps Administrator II utilizes knowledge of DevOps and traditional systems administration skills in order to manage global, complex cloud infrastructure implementations supporting up to date and legacy applications. This role focuses primarily on delivering the immediate needs of the DevOps team, and an opportunity to implement automation workflows, maintenance of servers, and performing other traditional systems administration tasks such as disaster recovery, network administration, security, troubleshooting, preventive maintenance, and documentation.

RESPONSIBILITIES

• Deploys, configures, manages, and performs ongoing maintenance of technical infrastructure covering both Managed Hostings and AWS instances.
• Provides ongoing improvements in automation of technical processes and deployments.
• Provides subject matter expertise on the design and architecture of ongoing product evolutions.
• Monitors infrastructure performance and backups, and responds to incidents.
• Identifies gaps and drives efficiencies with the DevOps team and processes.
• Provides, maintains, and manages the appropriate release policy, processes, standards, and procedures.
• Assists the development team with the preparation of releases for production. This includes assisting in the automation of performance tests, validation of infrastructure requirements, and guiding the team with respect to system decisions.
• Creates or improves the automated deployment processes, techniques, and tools.
• Troubleshoots and resolves technical operational issues related to IT Infrastructure and software behavior.
• Develops and maintains infrastructure documentation including network diagrams, disaster recovery plans, and infrastructure dependencies.
• Participates in the yearly audit process in the collection and distribution of audit information.

QUALIFICATIONS

• Post-secondary diploma or degree in Computer Science, Engineering or a related discipline from an accredited institution.
• 7 years of experience as a Systems Administrator or DevOps Administrator.

• Hands-on experience operating production workloads on AWS (ECS, compute, networking, IAM, storage), with strong fundamentals in Linux server administration, web servers (NGINX, Apache), and containerization with Docker.
• Practical experience with infrastructure-as-code (Terraform, AWS CDK), CI/CD pipelines (Bitbucket Pipelines, Buildkite, or similar), configuration management (Ansible, Chef, or Puppet), code quality and static analysis (SonarQube), and Git-based workflows.
• Proficiency with scripting languages (Bash / Python or similar) for AWS Lambda functions and CI/CD pipelines.
• Experience with APM and infrastructure monitoring (e.g., New Relic), vulnerability scanning and log/threat monitoring (Alert Logic, or similar), incident response, and implementing automated validation of disaster recovery and business continuity plans.
• Excellent communication skills both verbal and written.
• Strong problem solving skills.
• Strong organizational and multitasking skills to manage multiple priorities and deadlines.

• Experience implementing test automations covering DRP and BC plans.
• AWS Certified SysOps Administrator or AWS Certified DevOps Engineer desired.
• Experience in database administration and use (MySQL / Redis / SQLite, or similar) desired.

WORKING CONDITIONS

• Flexibility in work hours required for major implementations in order to meet requirements for release management changes.

Compensation: Annual base pay of $115,000.00-$135,000.00 CAD, depending on experience and qualifications, plus performance-based bonus.

Vacancy Notice: This job posting represents an existing vacancy that Engage is actively seeking to fill.

AI Disclosure: AI is not used to screen, assess, or select applicants.

We thank all applicants for their interest in Engage, however, only those selected for an interview will be contacted.

Values: Integrity/Teamwork/Diversity/Innovation/Courage