Occupational SummaryThe Developer supports the administration, maintenance, and enhancement of enterprise web hosting and Drupal services for Duke Health as a member of the Public Web Hosting team at Duke Health Technology Solutions. Performs routine platform maintenance, assists with website deployments and upgrades, investigates and resolves technical issues, supports customers and site owners, and contributes to the development of automation and operational efficiencies. Partners with senior developers, engineers, and stakeholders to deliver secure, reliable, and user-focused web services that meet organizational needs.
Required Technical Skills
- Drupal or similar web content management system
- HTML
- CSS
- JavaScript
- PHP
- Apache
- Git / GitLab
- Linux
- MySQL / SQL
- DNS
- SSL/TLS
- Bash / PowerShell
- Docker
- REST APIs
Preferred Technical Skills
- Kubernetes deployments
- Azure
- Solr
- CI/CD
- Python
Duties and Responsibilities of this Level at a Minimum
LEVEL 1:
- Develop and deploy application features according to technical specifications.
- Follow agreed-upon application development best practices.
- Identify inefficiencies in existing application development processes.
- Contribute to the development of products within a given technical domain.
- Use existing frameworks and tools to develop application code.
- Develop and deploy application features according to technical specifications.
- Write clean, well-factored code.
- Write test cases for all application code.[SB9] [KB10]
- Troubleshoot problems with existing application code.
- Analyze and prototype technical solutions.
- Follow established source control and deployment practices to help ensure reliable product releases.
- Participate in any of the phases of the software development lifecycle as requested.
- Perform other related duties incidental to the work described herein.
LEVEL 2:
In addition to the duties described for the Level 1, the Level 2 will, at a minimum:
- Research and promote the adoption of application development best practices that could benefit Duke.
- Develop automated solutions to inefficient or repetitive application development tasks.
- Contribute to the development of several products within a given technical domain.
- Identify frameworks and tools that are best-suited for the task at hand.
- Write technical specifications, given functional requirements.
- Refactor code to share methods and plug-ins wherever possible.
- Research and promote the adoption of automated testing tools and techniques that could benefit Duke.
- Diagnose problems with existing application code and develop technical solutions that resolve the problems.
- Assist with in-depth analysis of technical problems, suggest short- term and long-term resolutions.
LEVEL 3:
In addition to the duties described for the Level 1 and Level 2, the Level 3 will, at a minimum:
- May function as a technical leader, either as a subject matter expert with proficiency in defined area(s) of the profession, or as a generalist, with a broad knowledge of all aspects of the profession.
- May function as a team leader, responsible for supporting management in day-to-day personnel oversight and workflow management activities.
- May oversee application development over full software lifecycle.
- Integrate new application development standards into existing processes.
- Architect, design, and develop complex systems that cross technical domains.
- Identify gaps in existing frameworks and tools and develop technology solutions to fill that gap.
- Develop architectural strategy consistent with Duke goals.
- Develop re-useable components/objects/plug-ins that can be shared by multiple apps.
- Integrate new testing tools and techniques into existing processes.
- Identify systemic issues with the application code base and develop technical solutions that resolve the problems.
- Suggest technical solutions to business problems and help develop functional requirements.
- Serve as technical leader/advisor in cross-functional teams.
- Effectively communicate specific IT issues/solutions to management and business owners.
Required Qualifications at this LevelEducation/TrainingBachelor's degree in a related field, or four years of equivalent technical experience required.
LICENSURE/CERTIFICATION:
None required. Preferred certification in development technologies, as appropriate for the position.
ExperienceLevel 1 - No experience required beyond the minimum education (or equivalency) requirement.
Level 2 - Two years of directly related experience is required.
Level 3 - Four years of directly related experience is required.
SkillsLEVEL 1:
- Basic understanding of underlying technologies that support the application.
- Working knowledge of source control system (e.g., VSS, TFS, GIT, Subversion).
- Demonstrated ability to navigate development environment in a variety of ways (e.g., IDE, command line).
- Familiarity with a specific framework.
- Familiarity with one high level programming language (e.g., Ruby, Visual Basic, C#, PHP, Python[SB11] ).
- Basic understanding language-specific data structures (e.g., linked lists, dictionaries, classes and objects).
- Ability to leverage standard algorithms and patterns when writing code.
- Ability to write good test cases and automated unit tests for all code.
- Adherence to agreed-upon coding and naming conventions.
- Basic understanding of database concepts, such as normalization, transactions, and simple select statements.
- Ability to write code according to given requirements.
- Ability to adequately document specific functions, methods, and classes.
- Ability to appropriately diagnose and troubleshoot code and tools.
- Ability to communicate effectively with peers.
- Ability to complete tasks as assigned with close oversight.
LEVEL 2:
- In addition to the KSAs described for the Level 1, the Level 2 will demonstrate:
- Comprehensive understanding of underlying technologies that support the application.
- Comprehensive understanding of the deployment process and methodologies. Extensive knowledge of one or more multiple frameworks and high level programming languages.
- Ability to write software that optimizes leverage of the underlying technologies (e.g., Phusion, TCP, sockets).
- Comprehensive understanding of common algorithms and patterns and ability to apply them appropriately.
- Strict adherence to agreed-upon coding standards.
- Demonstrated proficiency in refactoring code and developing reusable functions/objects.
- Ability to design systems that span multiple technologies/platforms.
- Ability to write technical documentation describing system architecture, including functional and technical specifications.
- Demonstrated ability to coach more junior members of the team in a constructive manner.
- Ability to complete tasks with minimal oversight that are normal in scope.
LEVEL 3:
- In addition to the KSAs described for the Level 2, the Level 3 will demonstrate:
- Demonstrated expertise in underlying technologies that support the application.
- Demonstrated expertise in deployment and code management processes and tools.
- Comprehensive understanding of multiple technologies and frameworks. Ability to select the technology that is best-suited for the task at hand.
- Expert programming skills. Ability to write clean, well-factored code.
- Ability to plan for and implement complicated changes to production systems.
- Ability to write and perform automated functional tests that include load/performance and UI tests.
- Comprehensive understanding of and strict adherence to agreed-upon architectural standards. Adheres to industry standards and creates local standards for others to use.
- Ability to optimize, troubleshoot, and critique other developers' code.
- Has a comprehensive understanding and effective use of encapsulation and object-oriented solutions which will be used to develop reusable libraries and solutions.
- Ability to architect, design, document and develop complex systems that integrate internal and external components and include monitoring, reporting, failover, load balancing, etc.
- Ability to diagnose and fix systems with limited prior exposure.
- Ability to diagnose problems at many technological layers (hardware and up).
- Ability to proactively identify areas of weakness and write tools to avoid future problems.
- Ability to prepare and present technical information and documentation to a range of audiences in both simple and technical terms, depending on the context, in an unambiguous manner.
- Respected technical expert and leader, known for his/her extensive knowledge and perpetual initiative.
- Ability to complete large scope tasks with minimal oversight and direction.
- Able to direct and oversee the work of Level 1 and Level 2 Developers from a technical perspective to maintain project timelines and deliverables.
Behaviors/Soft Competencies:Advancement to the level 3 or above requires employee, at a minimum, successfully attain the following:
The following measures can help create a fair and comprehensive evaluation process for promotions, ensuring that the most deserving employees are recognized and given opportunities to advance.
- Proven ability to work at the next level: This involves demonstrating the skills and competencies required for the next level of responsibility. Employees should have demonstrated that they can handle tasks and challenges that are typically associated with a higher position.
- Potential to serve beyond the next level: This measure looks at the employee's long-term potential and their ability to grow within the organization. The employee should have the vision, ambition, and capability to take on even greater responsibilities in the future.
- Consistently demonstrates a values-based approach in how they work: Employees should consistently exhibit behaviors and decision-making processes that align with DUHS values. The exhibited values are integrity, teamwork, diversity excellence and safety.Patient-focused is also critical to success.
- Is considered one of the top performers at their level across the organization: This measure evaluates the employee's overall performance and reputation within DHTS. Top performers are often recognized for their exceptional contributions, reliability, and ability to exceed expectations.We will select the best and not the best available.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
