Havenly

Design Expert, Sales - Interior Define

Havenly$85K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of sales experience in furniture or interior design.
  • Experience in creating mood boards and floor plans for clients.
  • Proficient with design and planning software, including 2D and 3D design tools.
  • Strong organizational skills to manage multiple projects and clients efficiently.
  • Comfortable using tech tools like Google Suite and CRM systems.

Responsibilities

  • Achieve and exceed monthly sales targets through exceptional customer service.
  • Engage clients in-store and virtually for tailored furniture and design consultations.
  • Own the customer journey from inquiry to purchase, ensuring a seamless process.
  • Identify opportunities to enhance sales and improve customer experience within the studio.
  • Master product offerings to guide clients confidently in their purchasing decisions.
  • Assist clients with spatial planning and creation of design mood boards.
  • Maintain follow-up communication post-purchase to ensure satisfaction and encourage repeat business.

Benefits

  • PTO and health benefits including medical, dental, and vision.
  • 401K with company contributions.
  • Company equity opportunities for employees.
  • Discounts on furniture and design services.
Full Job Description
We are seeking a sales-driven Design Expert to play a critical role in delivering a high-end, personalized customer experience while driving sales growth at our Studio in Baltimore, MD. If youre passionate about interior design, thrive in a fast-paced environment, and love exceeding sales goals, this opportunity is for you! What Youll Do: • Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge. • Client Consultations: Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs. • Lead the Sales Process: Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience. • Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio. • Product Expertise: Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions. • Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces. Experience with 2D and 3D design softwares is a plus. • Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business. • Market Engagement: Act as a brand ambassador to cultivate a strong community presence in Baltimore, MD and build local customer relationships. Who You Are: • Sales Experience: You have 2-3 years of experience in sales (preferably in furniture or interior design) and are passionate about hitting and exceeding targets. • Interior Design Experience: You have experience in the Interior Design and/or home furnishings industry. Are able to speak to and create mood boards, and floor plans for clients. • Customer-Centric: You excel in creating memorable and meaningful customer experiences that result in sales conversions. • Team Player: You thrive in a collaborative environment, helping the team meet shared goals while also driving individual sales success. • Goal-Oriented: Proven track record of meeting or exceeding sales targets with a consultative selling approach. • Organized & Efficient: You manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations are exceeded. • Tech-Savvy: Proficient with tools like Canva, interior design floor planning software, and Google Suite, and comfortable adapting to new platforms in a tech-driven environment. CRM experience preferred. • Adaptable: Youre flexible, solutions-focused, and able to thrive in a fast-paced, startup-like setting. • Passionate About Design: You stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics. Why Join Us? • Competitive Compensation: On target earnings of $85-100K+ per year (60/40 split between base salary and commissions based on performance). • Benefits: PTO, health benefits (medical, dental, vision), 401K, company equity, and employee discounts on furniture and design services. • Growth Opportunities: Be part of a fast-growing company that values your professional development and offers opportunities for advancement. Additional Details: • This is a full-time position based in our Baltimore Studio, including standard retail hours, and weekend availability. • The role includes standing, bending, and maneuvering in the studio to assist clients and arrange product displays. • Ability to lift up to 50 lbs. and handle furniture items as needed.

About Havenly

Havenly is an online interior design service that connects clients with professional interior designers. The company was founded in 2014 by Lee Mayer and Emily Motayed. Havenly offers a range of design services, including full room designs, design consultations, and a la carte services. The company has raised over $57 million in funding and has been featured in numerous publications, including Forbes, The New York Times, and Architectural Digest.
Learn more about Havenly
Size
100 employees
Industry
Founded
2014

Similar Jobs

More Jobs at Havenly

More Retail & Consumer Goods Jobs

Find similar Design Expert, Sales - Interior Define jobs: