Zoetis Global Diagnostics is seeking a full-time Dermatology Specialist to join the Global Clinical Consultation Service. The primary responsibility of this role will be to consult with Zoetis Diagnostics customers virtually (via email, Zoom or phone) regarding the management of clinical cases. This may include assisting customers with interpreting laboratory results, advising on the next diagnostic steps for cases, and advising on ongoing case management. You may also be asked to develop and present continuing education material for Zoetis Diagnostics customers.
The successful candidate will have strong organizational and communication skills, as well as the ability to build and foster relationships with customers, while demonstrating a passion for service to the veterinary community. This is a values-driven organization where service is a priority.
As a key member of our virtual consultation team, you’ll:
• Provide veterinary dermatology advice virtually, via phone, email, and video call to Zoetis Diagnostics Customers.
• Work alongside other board specialists to provide advice to customers in various global markets.
• Liaise and partner with members of the global diagnostic customer support and technical support teams.
• Assist in the optimization of an innovative platform to request, perform, and complete consultations.
• Foster a positive, collaborative relationship within the Zoetis team and with our customers and KOLs.
• Facilitate opportunities for continuing education and mentorship and participate in improvement initiatives or other projects, as appropriate.
• Identify and implement ways to improve the consulting service and/or resolve problems.
• Provide Specialist Dermatology input when requested to other areas of Zoetis Diagnostics and PetCare
Qualifications
• Board-certified dermatology specialist (ACVD, ECVD, or RCVS Diploma in Veterinary Dermatology).
Skills and Experience
• 5+ years of experience of Specialist-level Veterinary dermatology.
• Excellent organizational and interpersonal skills; should have proven skills as an effective team player.
• Excellent verbal and written communication skills with strong analytic and problem-solving abilities.
• Strong commitment to service.
• Strong relationship-building skills.
• Ability to prioritize tasks and to work quickly while ensuring the high expected level of quality.
• Experience with Microsoft Office and other basic computer skills.
The U.S. base salary range for this full-time position is $130,000 - $190,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
This position is also eligible for long-term incentives.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time
Regular
Colleague