OverviewDeputy Team Lead, Enterprise Tools Team
St. Louis, MO
The Deputy Team Lead for the Enterprise Tools Team provides senior technical leadership for enterprise and network monitoring across the Government Customer's infrastructure. This position supports the Team Lead in directing day-to-day operations, coordinating LAN/WAN engineering and monitoring activities, guiding technical staff, and ensuring enterprise management tools provide reliable visibility and actionable information across supported network environments.
Responsibilities
- Serve as Deputy Team Lead for the Enterprise Tools Team and support the Team Lead in planning, prioritizing, coordinating, and overseeing daily technical activities.
- Provide senior network engineering leadership and operations support across LAN/WAN environments.
- Coordinate team workload, assignments, technical priorities, and operational coverage; act on behalf of the Team Lead when delegated.
- Provide technical direction, mentorship, and escalation support to enterprise tools engineers and junior team members.
- Ensure transport devices across customer network classifications communicate effectively with Enterprise Management Infrastructure core tools.
- Lead monitoring and management activities using OpenText Network Automation, OpenText Network Node Manager, or similar enterprise and network monitoring tools.
- Analyze network performance and recommend optimization, integration, and capability enhancements for Enterprise Management Tools.
- Coordinate with network, transport, systems, security, and mission partners to resolve technical and design issues.
- Guide the correlation of SNMP events and other monitoring data into meaningful, actionable alerts.
- Oversee the integration, testing, documentation, and operational transition of new monitoring capabilities.
- Produce and review technical documentation, procedures, status updates, and technical briefings for stakeholders and leadership.
- Support incident response, troubleshooting, root-cause analysis, and continuous improvement activities.
- Supervisory responsibilities include coordinating daily work, providing technical guidance, mentoring personnel, and supporting performance and staffing activities as delegated by the Team Lead.
- Other duties as assigned.
Qualifications
- Bachelor's Degree in a relevant technical area, or an equivalent combination of education and experience.
- 15+ years of network engineering experience across LAN/WAN environments.
- 15+ years of experience working with enterprise management, enterprise monitoring, or network monitoring tools.
- Previous experience serving as a Team Lead, Deputy Team Lead, Department Team Lead, or in a comparable technical leadership role.
- Advanced experience with network management and support, integration services, security audit, and technical design.
- Hands-on experience with Cisco and Juniper routers, bridges, switches, storage area networks, network security, and network monitoring systems in UNIX and Windows environments.
- Experience leading technical troubleshooting, coordinating priorities, and communicating risks and recommendations to stakeholders.
- Ability to obtain Security+ CE certification within 6 months of employment.
- Active TS/SCI clearance.
- Successfully pass background and drug screening.
Preferred Qualifications:
- Current CI Polygraph.
- Current Security+ CE certification.
- Working knowledge of the customer network infrastructure.
- Experience with OpenText Network Automation and OpenText Network Node Manager.
Knowledge, Skills and Abilities:
- Ability to obtain CI Polygraph.
- Ability to travel to Springfield, VA when needed by government customer
- Advanced knowledge of network design and engineering, TCP/IP, the OSI model, SNMP, RMON, routing, OSPF, and BGP.
- Ability to lead, mentor, and coordinate technical personnel in a mission-focused operational environment.
- Ability to balance leadership responsibilities with hands-on technical analysis and escalation support.
- Ability to work independently while remaining effective within a team setting.
- Ability to manage multiple efforts with time-related constraints in a fast-paced contracting environment.
- Demonstrated ability to communicate and collaborate effectively with technical staff, customers, program leadership, and cross-functional stakeholders.
- Ability to produce and review clear technical documentation, procedures, status updates, and technical briefings.
- Knowledge of IT security concepts and practices.
- Strong judgment, problem-solving, collaboration, interpersonal, and decision-making skills.
- Proficiency with Microsoft Word, Excel, and other Microsoft Office applications.
How you’ll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
