Deputy Program Manager

General Dynamics Information Technology, Inc.

• $144K — $195K *
Aerospace & Defense
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of related experience in IT networks and communications
  • Experience in developing policy and implementation plans for cross-network communications
  • Secret Clearance required, TS preferred
  • Bachelor's Degree
  • Professional certification (PMP) and technical certifications (CISSP, Microsoft, Cisco, Juniper, VMware)

Responsibilities

  • Act as the main point of contact with government Operations Lead and Capability Lead
  • Ensure customer requirements are understood and represented during project prioritization
  • Maintain high customer satisfaction and constructive relationships with area command
  • Establish and articulate customer priorities for new or changed products and services
  • Handle customer complaints and escalations through a formal process
  • Ensure alignment of work with organizational strategy and priorities
  • Provide technical, administrative, and operational oversight

Benefits

  • Full-flex work week (where eligible and approved)
  • 401(k) with company match
  • Comprehensive health and wellness packages
  • Professional growth opportunities, including paid education and certifications
  • Paid vacation and holidays
Full Job Description
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Secret

Clearance Level Must Be Able to Obtain:
Secret

Public Trust/Other Required:
None

Job Family:
Program Delivery and Execution

Job Qualifications:

Skills:
Cost Management, Customer Success, Deliverables Management, Financial Management
Certifications:
None
Experience:
15 + years of related experience
US Citizenship Required:
Yes

Job Description:

Please take this opportunity to join one of GDIT's forward leaning Zero Trust engagements and continually growing programs! US Air Force Next Generation Gateway (NGG) is a cutting-edge program supporting Dept of the Air Force Commands with information sharing on current and emerging global threats to mission and coalition partners and emerging nations.

We are seeking a technical and hands-on Deputy Program Manager to support our mission-critical cybersecurity program. You will serve as our Local Program Manager at Hanscom AFB, MA as the operational leader, guiding day-to-day execution across cybersecurity operations, Zero Trust Design and cloud security, and infrastructure workstreams. You will bridge the gap between high-level program strategy and technical engineering teams, ensuring performance, staffing, and risk mitigation remain on track.

As the Deputy Program Manager, you will be responsible for all US AF NGG Service areas (e.g., Strategy, Design, Operations) and Mission Support.

Responsibilities:
  • Main interaction and point of contact with government Operations Lead and government Deputy Capability Lead
  • Ensures customers' requirements and drivers are understood, and represents them during project and services prioritizations
  • Ensures customer satisfaction is high and a constructive relationship between the organization and the area command is established and maintained
  • Responsible for ensuring the customer priorities for new or changed products and services, in alignment with desired business outcomes, are effectively established and articulated
  • Fields customer complaints and escalations are handled well through a sympathetic (yet formal) process
  • Ensures value creation for the customer and that the work is in line with the organization's strategy and priorities
  • Provides technical, administrative, and operational oversight.
  • Participates in the development of technical project plans, proposals, reports, and task order administrative reporting.
  • Conducts planning and provides recommendations on task workload and improved technologies to ensure the capability stays relevant
  • Interacts with vendors, other agencies, and other client staff on behalf of the client.
  • Coordinates development of deliverables and products.
  • Ensures quality assurance of project deliverables, ensuring all teams are meeting technical SLAs.
  • Participates in special projects as required.


Required Qualifications:
  • 15+ years of related experience, including supervisory experience in support of IT networks and communications to include governance and policy and process development and implementation.
  • Experience with developing policy and implementation plans for cross-network communications, including Service and Joint networks is required.
  • Experience in the available DoW classified and unclassified communications transport, and the organizations that manage them.
  • Secret Clearance is required, TS is preferred.
  • Bachelor's Degree
  • Professional certification (PMP)
  • CISSP or other technical certification such as Microsoft, Cisco, Juniper, or VMware.
  • Experience in financial analysis of large projects.
  • Experience managing and leading cross functional teams.
  • Demonstrable administrative and organizational skills.
  • Demonstrated ability to manage multiple projects and tasks simultaneously.
  • Demonstrated ability to work in fast-paced environment.


Preferred Qualifications:
  • Experience with Microsoft Project and SharePoint.
  • Experience in DoW environment with knowledge of computer and network security concepts.
  • Knowledge of networking fundamentals (VLANs, routing, firewalls, micro-segmentation).
  • Knowledge of networking security baselines and compliance frameworks (e.g., DISA STIGs, CIS Benchmarks).
  • Knowledge and understanding of methodologies for Zero Trust capabilities such as EDR, UEM/MDM, ICAM, network access control, micro-segmentation, data protection, and data tagging.
  • Ability to clearly explain technical concepts to both technical and non-technical audiences.


  • Full-flex work week (where eligible and approved).
  • 401(k) with company match.
  • Comprehensive health and wellness packages.
  • Professional growth opportunities, internal mobility, paid education, and certifications.
  • Paid vacation and holidays.


The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
25-50%

Telecommuting Options:
Hybrid

Work Location:
USA MA Hanscom AFB

Additional Work Locations:

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