University degree in Economics, Logistics, or Supply Chain, or 8 years of related experience.
Minimum 3 years of managerial experience.
Knowledge of labor laws and third-party relations.
Fluent in English, both written and spoken.
Responsibilities
Lead and plan operations for a customer-centric Store and/or Customer Distribution unit.
Drive daily operations, ensuring compliance with standard procedures and legal requirements.
Develop and manage budgets to optimize costs and improve performance.
Implement new warehousing processes and technologies in the fulfillment unit.
Collaborate with stakeholders to enhance operational and multichannel development.
Ensure effective communication with all relevant stakeholders in operations.
Benefits
Generous paid time off, holiday, and sick time.
WiselyPay - access earned wages up to two days early.
Paid parental leave (up to 16 weeks).
KinderCare tuition discount.
Retirement and bonus plans.
Co-worker discount, meal deal, and referral bonus.
Pet insurance program.
Education assistance and learning programs.
Safety shoe reimbursement.
24/7 telehealth visits.
Dental and vision plans.
Medical and Rx plans (for those working a minimum of 20 hours/week).
A fun and inclusive work environment.
Full Job Description
Job ID: 371149
Date posted: 06/10/2026
What you'll be doing day to day Lead, steer, plan, support and follow up the operations and the development of the organization within the unit and for a customer-centric and high-performing Store and/or Customer Distribution operations in the assigned unit. - Drive daily operations connected to the assigned central fulfilment unit including standard operating procedures, planning, execution, follow up and day to day continuous improvement of operations, relevant negotiations, IWAY and legal compliance with a focus on quality in all touchpoints for the lowest cost. - Lead and develop budget and results connected to the assigned central fulfilment unit and to initiate actions when necessary to optimize costs, in order to contribute to the performance, productivity, cost development and efficiency of central fulfilment operations. - Ensure implementation of new warehousing processes, technology and ways of working in the central fulfilment unit. - Collaborate with key partners and stakeholders on all levels and represent the central fulfilment unit in related decision bodies, contributing with both knowledge and expertise to optimal operational and multichannel development, related business and process forums, sourcing activities. - Secure seamless communication with all relevant stakeholders connected to the unit's operations both within and outside of Ingka strictly following a customer-centric, collaborative, end-to-end and process oriented mindset. Together as a team We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wondered who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA! Apply now! JOB TYPE: Permanent, Salary BENEFITS ELIGIBLE: Yes Salary: $107082 - $159,285 At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work-life balance, be well, and plan for their future. Join our team and enjoy these benefits and so much more! *Generous paid time off, holiday and sick time *WiselyPay - get earned wages up to two days early *Paid parental leave (up to 16 weeks) *KinderCare tuition discount *Retirement and bonus plans *Co-worker discount, meal deal, and referral bonus *Pet insurance program *Education assistance and learning programs *Safety shoe reimbursement *24/7 telehealth visits *Dental and vision plans *Medical and Rx plans (must work min. 20 hrs/wk) *A fun and inclusive work environment Qualifications • University degree in Economics, Logistics or Supply Chain and 4 years of related experience, or minimum 8 years of related experience. - Minimum 3 years of managerial experience. - Knowledge of labor laws and third-party relations (unions, external service providers etc.). - Fluent in English, both written and spoken.
