Salary: $72,466.00 - $97,827.00 Annually
Location : Chesterfield, VA
Job Type: Full-Time
Job Number: 27-00262
Department: Circuit Court Clerk
Opening Date: 11/02/2026
Closing Date: 11/8/2026 11:59 PM Eastern
Position Summary
The Deputy Clerk Supervisor - Case Entry oversees the daily operations of the Case Entry Division, ensuring the accurate, timely, and compliant processing of criminal and select civil court records. This role supervises staff, manages workflow and customer service functions, provides operational and legal guidance, and serves as a liaison with courts, justice partners, and government agencies. The position is responsible for maintaining high standards of case management, employee performance, customer service, and operational efficiency while ensuring compliance with Virginia law, court procedures, and Clerk's Office policies. Perform other work as required.
Key Responsibilities:
--Supervise, train, mentor, and evaluate Case Entry Division staff; oversee workload distribution, scheduling, leave management, and performance management.
--Ensure the accurate and timely processing of criminal and civil case records, appeals, probation matters, expungements, search warrants, confidential records, and related court documents.
--Monitor quality assurance standards, identify process improvements, and implement operational changes to address workflow demands and staffing challenges.
--Provide guidance on complex case processing matters, legal requirements, and court user issues, conducting legal and procedural research as needed.
--Serve as a primary resource for staff, customers, attorneys, law enforcement agencies, courts, and other justice partners regarding case-related inquiries and record management.
--Coordinate with judges, prosecutors, law enforcement agencies, probation offices, state agencies, and system vendors to improve processes, resolve issues, and support technological enhancements.
--Generate and analyze workload, production, and case management reports for leadership review and operational planning.
--Manage sensitive and confidential records in accordance with statutory requirements, records retention schedules, and court policies.
--Assist with staffing plans, operational initiatives, special projects, and cross-divisional support to ensure continuity of services.
Provide direct court user assistance and perform hands-on case processing functions during periods of high workload, staffing shortages, or operational necessity.
Benefits:
• Annual salary range of $72,466 - $97,827 based on experience. To maintain pay equity among staff, the ideal candidate will be offered $82,000, flexible based on experience.
• Medical/dental and retirement benefits with generous employer contributions.
• Access to a wide range of benefits including life insurance, disability, 529 savings plans, wellness incentives, EAP, PTO, medical leave, and more.
• Workplace grounded in values of respect, growth, and dedication to service.
• On-site fitness area and wellness room.
• Ability to work remotely one day per week, based on office needs and supervisor approval.
• Eligible for court certified manager certification, paid for by Clerk's Office.
Key Responsibilities:
--Division leadership - Directs daily operations of the Criminal Case Entry Division, ensuring accuracy, timeliness, and compliance with statutory and procedural requirements.
--Staff supervision - Trains new hires, assigns work, evaluates performance, and provides coaching to maintain high productivity and quality standards.
--Scheduling & coverage - Coordinates duty rotation, weekly assignments, and leave approvals to ensure adequate coverage for counter service, call center operations, and courtroom support.
--Case intake oversight - Supervises intake and verification of felony certifications, indictments, appeals, Drug Court cases, and expedited matters.
--Case-processing accuracy - Ensures proper judge assignment, case numbering, docket updates, service of process, financial assessments, and entry of all orders and case actions.
--Customer and agency support - Assists defendants, attorneys, law enforcement, and justice partners; resolves escalated inquiries and complex customer-service issues.
--Interagency coordination - Collaborates with judges, prosecutors, probation, law enforcement, and other justice partners to strengthen processes and resolve operational challenges.
--Appeals administration - Oversees appellate filings, digital record transmission (DARS), transcript orders, appeal bonds, and delivery of exhibits to higher courts.
--Administrative and research duties - Conducts legal and procedural research, prepares reports, manages sensitive correspondence, and responds to DOC, DMV, and restoration-of-rights inquiries.
--Evidence management - Oversees evidence retention, destruction, inventory tracking, and coordination with law enforcement for secure handling.
--Special projects - Leads automation initiatives, record-conversion projects, mini-audits, and other assignments at the discretion of the Clerk of Court.
--Leadership support - Advises Clerk's Office leadership on emerging issues, staffing needs, and operational improvements; provides backup support to other division supervisors.
Ideal Candidate:
--Demonstrates strong leadership and communication skills
--Thrives in a detail-driven, high-volume environment
--Possesses advanced knowledge of criminal case processing and court operations
--Excels at problem-solving, staff development, and interagency collaboration
Minimum Qualifications:
Please note: A cover letter is required with application. Please attach a cover letter (preferably a PDF) before submitting the application online. In your cover letter, be sure to address what drew you to this position and how your previous experience will help you succeed in this role.
• Bachelor's degree in public administration or a related field;
• Three (3) to five (5) years of experience in a court/legal environment;
• One (1) to two (2) years of supervisory experience; or an equivalent combination of training and experience in all of the above, preferably in a court/legal environment.
Pre-employment drug testing, FBI criminal background check, and education/degree verification required.
Shift
Monday - Friday; 8:00 a.m. - 4:30 p.m.
Work Location
Circuit Court Clerk
For information on county benefits, view
