Pay: The posted salary range for this role is $223,944 - $280,216 annuallyPOSITION SUMMARY: Under the direction of the Chief Medical Officer (CMO), the Deputy Chief Medical Officer (DCMO) executes clinical operations strategic plans and priorities and drives day-to-day clinical operations, quality improvement (QI), and regulatory compliance across HBH's multi-site primary care network. The DCMO exercises direct oversight/supervision of Site Medical Directors and lead clinicians across health centers to align care delivery with HBH's mission and values. In addition to operational leadership, the DCMO maintains a reduced clinical panel to remain grounded in-patient care and the provider experience. The DCMO acts as the primary delegate and representative for the CMO in their absence. Leverages industry knowledge and best practices to promote the mission and vision of Howard Brown Health as well as supports culture enhancement and management efforts.
PRINCIPLE DUTIES AND ACCOUNTABILITIESCLINICAL OPERATION MANAGEMENT & INTEGRATION- Bridges primary medical care with behavioral health, and dental to foster continuous, team-based care.
- In collaboration with the CMO, participates in the financial planning and annual budget creation exercise of medical services as well as consistently monitors and ensures sound fiscal activities and financially sound decisioning.
- Assists CMO and CFO in monitoring site-level clinical productivity, provider RVUs/visit metrics, and revenue cycle workflows to support long-term financial sustainability.
- Represents the medical department in internal cross-functional committees and stand in for the CMO at executive or external meetings as needed.
- Serves as the primary point of contact for day-to-day clinical incidents, escalated patient concerns, and immediate operational barriers reported by site directors.
- Partners with clinical operations and IT/EHR (Electronic Health Record) leadership to refine EHR (Epic) templates, standard operating procedures, and patient scheduling models across all sites to enhance provider efficiency and patient access.
- Partners with operations and finance on clinical staffing models, provider panel sizes, call schedules, and cross-site provider coverage to ensure balanced workloads and consistent service delivery.
PRIMARY CARE PRACTICE- Maintains a dedicated clinical panel (30-40% clinical time) providing affirming, high-quality primary care at a HBH's health centers.
- Provides coordinated, continuous and culturally competent primary health care to clients that span the health continuum through mutual goal setting and planning delivery of care.
- Prescribes a variety of treatment modalities to meet health and illness needs.
- Documents comprehensive, accurate and continual data on clients' records and program reports according to Organization standards.
- Adheres to professional standards as outlined by governmental bodies, American Medical Association (AMA), American College of Obstetrics and Gynecology (ACOG), American College of Physicians, American Academy of Pediatrics, American Academy of Family Physicians, American academy of nurse practitioners, American academy of physician assistants, private funding sources, Organization plans/policies and Unit guidelines.
QUALITY, SAFETY & REGULATORY COMPLIANCE - Executes organizational Quality Improvement (QI) and Patient Safety plans across all sites, analyzing site-level clinical metrics to eliminate health disparity gaps in HIV/STI prevention, diabetes management, and gender-affirming care.
- Supports the Vice President of Nursing and Clinical Service Delivery in promoting infection control best practices and monitoring.
- Leads and/or assists CMO and other clinicians in developing clinical standards for different disease conditions. Monitors internal processes for mandatory public health reporting.
- Assists the CMO with the Credentialing & Privileging Committee and oversees the routine clinical peer-review process for medical and APP staff.
- Ensures all clinical sites maintain strict compliance with HRSA FQHC guidelines, FTCA requirements, HIPAA, state/federal regulations, and local public health mandates.
TALENT MANAGEMENT & SUPERVISION- Ensures departmental structural effectiveness and talent optimization.
- Manages, supports, and evaluates Site Medical Directors across all health centers.
- Partners with HR to recruit, interview, and onboard high-caliber, culturally humble physicians and APPs committed to affirming health care.
- Collaborates with the CMO build programs to mitigate provider burnout, optimize provider-to-support-staff ratios, and champion work-life balance across the clinical workforce.
- Oversees clinical mentoring, continuing medical education (CME), and performance evaluations for providers, creating pathways for leadership growth within the agency.
- Other duties as assigned and/or required.
MINIMUM QUALIFICATIONS- Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) with board certification in a relevant specialty from an accredited institution of higher learning required.
- Minimum six (6) years of post-training practice experience required. Of the six (6) years' experience, at least three (3) years' experience serving in a medical leadership role required.
Preferred Experience/Specifications
- Federally Qualified Health Center (FQHC) experience preferred.
- Outpatient/Ambulatory Operations experience preferred.
- Experience working with diverse communities, especially those impacted by HIV/AIDS, particularly with the LGBTQ community preferred.
- Experience as a member of the management bargaining committee and/or chaired-role in contract negotiations preferred, plus experience managing a unionized workforce.
CERTIFICATION/LICENSE/REGISTRATION- Active and in good standing terminal license in the state of Illinois required.
- Board Certification required in an ABMS or AOA recognized specialty.
KNOWLEDGE, SKILLS, ABILITIES (K/S/A)- Strong general business knowledge and acumen, with a demonstrated understanding of business drivers and business success factors
- Ability to optimize the quality of care through rigorous outcomes measurement, data analytics, and performance improvement processes
- Functional and applied knowledge of strategic planning and metric development
- Functional and applied knowledge of budget creation, management and monitoring
- Proficient and functional knowledge of care coordination principles
- Ability to document effectively in an electronic health record environment
- Ability to demonstrate ethical and compliant practice in all bodies of work
- Strong problem solving and critical thinking ability, possessing the ability to make definitive decisions leveraging data and other unavailable information
- Innate propensity for inquisition and strong researching acumen
- Functional and proficient knowledge and practice of various models of integrated care
- Ability to demonstrate an understanding and acceptance of equity, inclusion and diversity concepts, and that they are broader than just race, ethnicity, and gender
- Knowledge of health disparities, substance use and domestic violence issues, especially within the LGBTQ+ community
- Demonstrated self-awareness, in terms of understanding their own culture, identity, biases, prejudices, power, privilege and stereotypes
- Ability to work affirmatively with gay, lesbian, bisexual, transgender, queer (LGBTQ+) and HIV positive patients
ADA SPECIFICATIONS- Requires ability to speak audibly and listen actively.
- Requires ability to use computers, telephones, and other office equipment.
- Requires ability to sit for extended periods of time.
- Requires ability to lift up to 25 lbs regularly.
- May require periodic travel; up to 20% locally.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
