The OpportunityWe're looking for builders. You'll become an expert in the Dreamdata platform and work with our prospects and customers to deploy a best-in-class go-to-market engine tailored to their specific needs. The FDE plays a critical role in bringing our customers from nascent GTM reporting and attribution, to the industry leading standard that Dreamdata sets.
You'll lead technical discovery to gather customer requirements, implement a best-in-class Dreamdata setup, and resolve technical blockers in the onboarding process. Internally, you'll identify usage patterns and gaps to help our product team develop the Dreamdata of the future!
This is a hands-on-keyboard role with significant customer-facing responsibility. If you are a tenacious project manager, are comfortable working cross-functionally both internally and with customers, and thrive in the whitespace, this is the role for you.
Key Responsibilities- Own customer onboarding: Lead new customers through a structured onboarding of the Dreamdata Platform, from requirements gathering to a best-in-class Dreamdata setup.
- Gather requirements and secure data access: Run kickoff and discovery sessions to understand each new customer's go-to-market motion, reporting goals, and tech stack, then coordinate access to the CRM, marketing tools, and data sources the implementation depends on.
- Validate data and enable customers: Check data quality and attribution outputs against the customer's expectations, fix setup issues before handoff, and train customer teams on the reports and workflows they need to get value quickly.
- Run Build with Dreamdata Clinics: Becoming a thought leader among our customers and use your expertise to customize the Dreamdata platform via Dreamdata's Agent, MCP Server or Data Warehouse based on customer needs.
- Improve the onboarding playbook: Document and automate repeatable processes, templates, and best practices, and share customer feedback and recurring technical issues with Product, Sales Engineering, and Customer Success to constantly improve on the customer experience.
RequirementsMust-have- Customer-facing experience: 2-4 years in a customer-facing role, such as implementation, onboarding, solutions consulting, customer success, or technical account management.
- Hands-on experience with the modern go-to-market stack, including:
- Ad platforms (e.g., LinkedIn, Google, Meta)
- Web tagging infrastructure (e.g., Google Tag Manager)
- CRMs (e.g., HubSpot, Salesforce, Microsoft Dynamics)
- Marketing automation platforms (e.g., HubSpot, Marketo, Clay)
- Technical curiosity: You can develop a deep understanding of Dreamdata's data model and connect it to our customers' business needs.
- Fluency in marketing analytics: You understand how B2B attribution works, why it matters to revenue teams, and where it gets complicated.
- Practical AI experience: You've built automations or workflows with AI tools such as Claude or ChatGPT, not just used them to answer questions.
- Clear communication with any audience: You can explain Dreamdata's integrations to an engineer in technical detail and to an executive in business terms.
Nice-to-have- Cloud platform experience or certifications, ideally Google Cloud
- Experience with server-side tracking and/or REST APIs
- A project management certification, such as PMP or CAPM
- Change management experience: you've guided customers through new ways of working or technology adoption programs.
- SQL experience
Location- New York, NY
- Some travel to our Copenhagen office should be expected
BenefitsAt Dreamdata, you'll have the opportunity to make a real impact. Join us in shaping the future of B2B marketing analytics and activation while developing your skills and growing your career.
We are committed to creating an inclusive, diverse workplace where everyone can thrive. If you're passionate about building meaningful connections and helping businesses succeed, we'd love to hear from you.
- Compensation: Base Salary $110k + variable component + equity
- Health/Dental/Vision Insurance 100% Covered
- 401(k)
- Commuter Benefits
- Office dogs
