Who We NeedWe are building industry-defining accounting and finance software. We are looking for an experienced Deployment Lead to guide complex customer implementations and help finance teams successfully transition onto Rillet.
This role is ideal for someone who has led ERP implementations and understands how to turn complex accounting and operational requirements into practical systems solutions. You may come from an ERP implementation firm, Big 4 finance transformation practice, systems consulting team, or a SaaS company serving finance organizations. You are comfortable owning multiple workstreams, advising senior stakeholders, and navigating the details of configuration, data migration, integrations, testing, and go-live.
You will combine strong implementation judgment with a customer-first mindset-bringing structure to ambiguity, identifying risks early, and keeping customers and internal teams moving toward a successful launch.
We're primarily looking for teammates who are based near our New York City or San Francisco offices, or open to relocating.
For this role, we're also open to remote candidates based anywhere in the United States. Our hybrid schedule brings office-based team members together in person on Tuesdays and Thursdays, plus one additional flexible day each week. Some roles may spend more time in the office depending on the needs of the team.
What You'll Do- Lead key parts of customer onboarding and deployment, helping ensure a smooth and timely implementation experience
- Partner with internal teams across Product, Engineering, and Customer Success to execute implementation plans and solve customer problems quickly
- Learn and analyze client accounting and finance workflows, then translate those needs into clear requirements and practical solutions
- Guide customers through onboarding, training, change management, and adoption
- Support data migration, reconciliations, systems setup, and integration coordination
- Track milestones, drive follow-through, and keep internal and external stakeholders aligned throughout the onboarding process
- Identify risks early, escalate issues quickly, and help keep customer launches on track
- Build trust with customers by being responsive, thoughtful, and solutions-oriented
- Maintain clear documentation and provide regular status updates to customers and internal stakeholders
Who We're Looking For- 4-7 years in ERP implementation, systems consulting, or finance transformation (e.g., Big 4 or implementation firms)
- Background in SaaS, high-growth technology companies, or implementation/consulting environments is strongly preferred
- Hands-on ERP experience (NetSuite, SAP, Workday, etc.), including requirements, configuration, data migration, and go-live
- Strong understanding of core accounting workflows (close, reconciliations, ASC 606) and how they translate into systems
- Customer-facing with strong communication and stakeholder management skills
- Systems-minded with solid project management skills; able to run multiple workstreams
- Comfortable in fast-paced, ambiguous environments and highly detail-oriented
- Experience working cross-functionally with technical and non-technical teams
The expected base salary range for this role varies by location:
Tier A: $100,000 - $150,000
Tier B: $100,000 - $140,000
Tier C: $100,000 - $130,000
Your compensation tier is based on your primary work location. You can view Rillet's compensation zones here.
Final compensation within the applicable range will depend on factors including skills, experience, qualifications, and the scope of the role. This role is also eligible for equity and benefits.
Note: All official Rillet recruiting communications will come from an
@rillet.com email address. If you're contacted from another domain, please disregard the message and report it as spam.
Life at Rillet- Grow with us. Take meaningful ownership, expand your scope, and make an impact as Rillet scales.
- Competitive pay and meaningful equity. Be rewarded for the value you help create.
- Benefits that support you. We offer competitive benefits designed to support your health, wellbeing, time away from work, family, and long-term financial goals.
- Better together. We value collaboration, connection, and spending meaningful time together as a team. We regularly create opportunities to connect through team meals, events, and company gatherings.
