Who We NeedWe are building industry-defining accounting and finance software. We are looking for a proactive, detail-oriented Deployment Lead to join our team and help lead the successful onboarding of new customers onto Rillet.
This role is ideal for someone with a strong accounting foundation who is excited to work directly with customers and help finance teams modernize how they operate. You may come from Big 4 audit, accounting advisory, finance transformation, or an operational accounting role at a high-growth technology company. You do not need to have formally led ERP implementations before, but you do need to be systems-minded, highly organized, customer-oriented, and eager to learn quickly in a fast-paced startup environment.
We're primarily looking for teammates who are based near our New York City or San Francisco offices, or open to relocating.
For this role, we're also open to remote candidates based anywhere in the United States. Our hybrid schedule brings office-based team members together in person on Tuesdays and Thursdays, plus one additional flexible day each week. Some roles may spend more time in the office depending on the needs of the team.
What You'll Do- Lead key parts of customer onboarding and deployment, helping ensure a smooth and timely implementation experience
- Partner with internal teams across Product, Engineering, and Customer Success to execute implementation plans and solve customer problems quickly
- Learn and analyze client accounting and finance workflows, then translate those needs into clear requirements and practical solutions
- Guide customers through onboarding, training, change management, and adoption
- Support data migration, reconciliations, systems setup, and integration coordination
- Track milestones, drive follow-through, and keep internal and external stakeholders aligned throughout the onboarding process
- Identify risks early, escalate issues quickly, and help keep customer launches on track
- Build trust with customers by being responsive, thoughtful, and solutions-oriented
- Maintain clear documentation and provide regular status updates to customers and internal stakeholders
Who We're Looking For- 4-7 years of experience in accounting, audit, advisory, or related customer-facing roles
- Strong accounting foundation, with the ability to speak credibly about close, reconciliations, revenue recognition (ASC 606), and core finance workflows
- Excellent communication skills and the presence to work directly with customers and senior stakeholders
- Systems-minded and excited to learn implementation work, even if you have not formally held an implementation title before
- Strong organizational and project management skills, with the ability to manage multiple workstreams at once
- Comfortable operating in a fast-paced environment while maintaining high attention to detail
- Experience working cross-functionally with technical and non-technical teams
- Experience in Big 4, SaaS or at a technology company is a plus
The expected base salary range for this role varies by location:
Tier A: $100,000 - $150,000
Tier B: $100,000 - $140,000
Tier C: $100,000 - $130,000
Your compensation tier is based on your primary work location. You can view Rillet's compensation zones here.
Final compensation within the applicable range will depend on factors including skills, experience, qualifications, and the scope of the role. This role is also eligible for equity and benefits.
Note: All official Rillet recruiting communications will come from an
@rillet.com email address. If you're contacted from another domain, please disregard the message and report it as spam.
Life at Rillet- Grow with us. Take meaningful ownership, expand your scope, and make an impact as Rillet scales.
- Competitive pay and meaningful equity. Be rewarded for the value you help create.
- Benefits that support you. We offer competitive benefits designed to support your health, wellbeing, time away from work, family, and long-term financial goals.
- Better together. We value collaboration, connection, and spending meaningful time together as a team. We regularly create opportunities to connect through team meals, events, and company gatherings.
