The Department Manager, Contract Sales is responsible for leading the Contract Sales Department in the successful execution and delivery of commercial construction projects involving architectural openings, security solutions, access control systems, and specialty building products. The role provides leadership to Project Managers and Project Coordinators while ensuring projects are delivered in accordance with contractual requirements, customer expectations, budgets, and project schedules.
As a member of the branch leadership team, the Department Manager contributes to operational planning, resource management, financial performance, employee development, and continuous improvement initiatives. The position is accountable for overseeing project execution from project award through closeout, including contract administration, procurement, scheduling, supplier coordination, project financial performance, and customer communication.
Through strong leadership and collaboration, the Department Manager ensures the successful delivery of integrated solutions encompassing Division 8 Architectural Openings, Security & Access Control Systems, Automatic Door Operators, and Division 10 Specialty Products while maintaining Allmar's reputation for technical expertise, project fulfillment, and customer service excellence.
Leadership & Department Management
The Department Manager is responsible for the overall performance of the Contract Sales Department, providing leadership, direction, and support to Project Managers and Project Coordinators. The role establishes departmental priorities, allocates resources, monitors project performance, and
ensures consistent execution standards across all projects.
The Department Manager promotes a culture of accountability, collaboration, customer focus, and continuous improvement while developing team capabilities and supporting organizational objectives. As the senior escalation point for complex project, contractual, technical, operational, and customer-related matters, the position plays a critical role in mitigating risk and ensuring successful project delivery.
Project Execution & Operations
The Department Manager oversees the execution of commercial projects from project award through closeout. This includes ensuring the timely completion of submittals, shop drawings, procurement activities, schedule coordination, change management, invoicing milestones, project forecasting, and closeout documentation.
Working closely with customers, contractors, consultants, manufacturers, and installation partners, the Department Manager ensures projects are executed efficiently, financial objectives are achieved, and customer expectations are consistently met.
Complimentary Experience & Knowledge
Strong understanding of:
- Commercial construction project delivery
- Architectural drawings and specifications
- Contract administration
- Division 8 and Division 10 products
- Procurement and supply chain coordination
- Accessibility Standards (AODA, CSA, NBC requirements)
- Change order management
- Submittals, RFIs, shop drawings, and closeout documentation
- Project financial management and forecasting
Qualifications- Post-secondary education in Construction Management, Architectural Technology, Engineering Technology, Business Administration, or a related discipline is considered an asset.
- Minimum 5 years of experience in the commercial construction, architectural openings, doors and hardware, security, access control, specialty products, or related industry.
- Minimum 3 years of progressive leadership experience managing project teams, operations, or contract execution functions.
- Demonstrated experience overseeing commercial construction projects from project award through closeout.
- Strong understanding of contract administration, project management principles, procurement processes, scheduling, and construction documentation.
- Proven ability to lead and develop high-performing teams in a fast-paced project environment.
- Experience managing project financial performance, including forecasting, budgeting, margin management, and backlog reporting.
- Ability to review and interpret architectural drawings, specifications, construction schedules, and contract documents.
- Working knowledge of Division 8 Architectural Openings, Access Control Systems, Automatic Door Operators, and Division 10 Specialty Products.
- Strong understanding of building codes, fire and life safety requirements, and accessibility standards.
- Exceptional organizational, problem-solving, and decision-making skills.
- Strong communication, negotiation, and conflict resolution abilities.
- Demonstrated ability to build and maintain effective relationships with customers, contractors, consultants, suppliers, and manufacturers.
- Proficiency with project management, ERP, CRM, and Microsoft Office applications.
- Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
- Valid driver's license and ability to travel to project sites, customer locations, and branch locations as required.
- Bilingualism (English and French) is considered a strong asset.
- Industry certifications such as DHC (Door & Hardware Consultant), AHC (Architectural Hardware Consultant), FDAI (Fire & Egress Door Assembly Inspector), PMP, or equivalent are considered assets.
