OverviewStar Dental Partners is currently seeking a Dental Procurement Strategic Sourcing Manager to join our high-growth and fast-paced dental services organization (DSO). This is a high-volume, fast-paced role that sits at the intersection of procurement, operations, and vendor management. The ideal candidate has a strong knowledge of the dental industry and brings experience in dental equipment, dental labs, procurement, service and repair in a dental or DSO environment. Candidates must have strong multi-tasking skills, the ability to prioritize based on business urgency, and expect to adapt quickly in a dynamic environment.
This is an immediate need and will have a direct impact on day-to-day operations across the network.
Star Dental Partners offers the following benefits:
- Competitive annual salary including an annual bonus
- Paid Employee Assistance Program (EAP) for all employees and their household
- Medical, Dental, and Vision insurance (BCBS)
- Paid Time Off (PTO) as well as Company Holidays, Bereavement, and Jury Duty
- Voluntary Disability, Life, AD&D, Pet Insurance
- Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
- 401k (Pre-Tax & Roth employee participation)
Responsibilities
Sourcing & Contract Negotiation
- Support the Vice President of Procurement in planning and running requests for proposal and sourcing events across all categories, including but not limited to: clinical supplies, equipment, services, and labs.
- Prepare for and support negotiations on price, terms, volume commitments, and renewals.
- Review agreements for risk, including auto-renewals, exclusivity, termination, and change-of-control clauses, and escalate legal questions appropriately.
- Maintain a contract calendar of renewal and notice dates.
- Manage day-to-day vendor relationships and performance reviews, and escalate appropriately when vendors miss commitments.
Dental Labs & Specialty
- Manage preferred dental lab network and lead regular business reviews on quality, turnaround times, and billing accuracy.
- Hold lab partners accountable to key performance indicators, including on-time delivery and first-time quality.
- Support the dental lab formulary rollout and drive adoption of preferred dental lab partners across the network.
- Monitor dentist ordering patterns and address non-compliant trends through education, communication, and escalation as appropriate.
- Serve as the primary point of contact for dentists and office teams on lab selection and utilization.
Dental Lab Management System (LMS) Implementation & Support
- Help roll out company-wide dental lab management system across all offices.
- Serve as day-to-day administrator of the LMS, maintaining data integrity, pricing accuracy, and system performance.
- Identify ways to streamline lab ordering workflows and improve the experience for offices and clinicians.
- Troubleshoot LMS issues and answer system questions from offices and staff.
Operational Support & Issue Resolution
- Support dental clinical supplies orders, equipment orders, service requests, and office email as needed during peak periods.
Data Analysis & Process Improvement
- Pull and analyze spend data across all categories to identify cost savings, pricing variances, and consolidation opportunities.
- Report regularly on spending, contract compliance, vendor performance, and lab metrics to procurement leadership.
- Track utilization of awarded contracts across categories and set targets with leadership.
Cross-Functional Support
- Cross-train in other procurement functions, including clinical supplies and labs, to provide coverage as needed.
- Support special projects and cross-functional initiatives as needed.
- Take on ad hoc projects and other duties as assigned.
Qualifications
- Bachelor's degree required
- 5 or more years of strategic sourcing or procurement experience, preferably in the dental field
- Demonstrated experience running request for proposals, negotiating contracts independently, and consolidating contracts post-acquisition or integration
- Strong negotiation skills, with experience closing multi-year agreements
- Experience supporting multi-site organizations with multiple points of contact
- Familiarity and experience with Dentira or other dental supply platforms strongly preferred
- Strong Excel skills, including pivot tables, lookups, and spend analysis
- Proficiency with MS Office Suite: Outlook, SharePoint,Word, PDF, and PPT
Practice Description
Star Dental Partners (Star) is a private equity-backed Dental Support Organization (DSO) that acquires, partners with, and supports leading dentists and dental practices throughout the Southeastern and MidAtlantic United States with their non-clinical business challenges. Star’s mission is “to improve the lives of dentists”, and we achieve this by providing industry-proven non-clinical administrative support services to our partner dentists. Specifically, the Star team assists dentists with human resources, marketing, recruiting, payor optimization, compliance, payroll, and revenue cycle management support. With the benefits of scale and experience from professional management, partner dentists and their staff are free to focus their attention on the clinical side of the business. Please visit www.StarDentalPartners.com for more information.
