University or College Diploma in business or office administration
3-5 years experience as a Dental Practice Lead or Manager
Supervisory or management experience in business operations
Strong business acumen in budgeting and forecasting
Proficiency with dental software systems and Microsoft Office
Commitment to health regulation standards
Flexibility to work varied hours based on business needs
Responsibilities
Build and execute plans to enhance daily operational efficiency
Review clinic environment and key metrics to identify improvement opportunities
Ensure compliance with provincial health regulations and patient safety standards
Oversee compliance programs and prioritize patient safety
Lead, coach, and motivate the dental team to boost productivity
Drive implementation of company programs and policies
Manage staffing costs and oversee accounts receivable processes
Benefits
Monday to Friday schedule from 8:30 to 4:30
Opportunity to lead a dental practice team
Engagement in operational excellence and patient growth initiatives
Involvement in compliance and safety programs
Role in recruiting and shaping dental professionals
Dynamic environment focused on improvement and team empowerment
Full Job Description
Schedule:
Monday to Friday
8:30 to 4:30
Your Impact:
Operational Planning & Execution
Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth
Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team
Compliance & Patient Safety
Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority
Work in accordance with the practice's Health and Safety Policies and Procedures and in compliance with applicable provincial legislation
Leadership
Lead, coach and motivate the team to improve productivity, engagement and retention of patients
Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
Support recruitment efforts to interview dental professionals and assess for best fit
Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process
About You:
University or College Diploma in business or office administration
3-5 years experience as a Dental Practice Lead or Dental Practice Manager is required
Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
Strong business acumen and extensive experience in budgeting and forecasting
Experience with dental software systems and Microsoft Office is preferred
Strong commitment to maintaining health regulation and operational standards
Willingness to work varied hours to align with business needs
