Summary:
The Chief Dental Officer oversees the quality, continuity, and appropriateness of the Marin City Health and Wellness Center (MCHWC) dental program and services in its entirety. The Chief Dental Officer works closely with the Chief Executive Officer and Chief Operating Officer to provide clinical and administrative leadership, oversight, and coordination for the dental providers, staff and volunteers, and ensures that patient care is efficient, effective, and evidence-based and delivered in a caring, competent and culturally appropriate manner. The Chief Dental Officer represents MCHWC to other agencies, medical groups, institutions, and the community regarding dentistry. As a member of the Management Team at MCHWC, the Chief Dental Officer works with the Board of Directors, the Chief Medical Officer, Chief Executive Officer, and Chief Operating Officer to meet the goals and objectives of the MCHWC strategic plan and fundraising initiatives.
Essential Duties and Responsibilities:
- Participates in the strategic planning and vision planning for the dental department.
- Manages the general and day-to-day operations of the MCHWC dental program (all sites), with the assistance of the Dental Director placed at the Marin City site.
- Develops, implements and maintains quality improvement and quality assurance programs.
- Develops annual dental program budget.
- Evaluates dental contracts with insurance companies and vendors
- Develops, implements and/or approves treatment protocols.
- Supervises dental staff including selecting, orienting, and training, coaching, mentoring, disciplining, and conducting timely performance reviews.
- Oversees medical chart reviews and chart audits.
- Participates in resolution of patient grievances regarding clinic operations and staff and peer reviews.
- Participates in the development and assessment of dental clinic plans and program goals providing input into the budget development process as needed.
- Assures compliance with requirements set forth by regulatory entities and our grant funders.
- Oversees, in conjunction with administration, the credentialing and of clinic staff.
- Attends staff meetings, in-service meetings, Board of Directors' meetings, and trainings as required.
Supervisory Responsibility:
- Dental Director, Dental Assistant/Registered Dental Assistant, Dental Coordinator
Qualification Requirements:
Education and/or Experience:
- D.D.S or D.M.D degree
- Current license to practice in the State of California
- Valid DEA Certificate
- Current CPR (BLS) certifications.
- Experience working in an outpatient health clinic or office setting. Experience in a community health center setting working with underserved populations preferred.
- Demonstrated experience developing and implementing quality improvement programs.
- Experience with administration of community health programs, and staff supervision
- Demonstrated experience with EHR system.
- Mission-driven and passionate about community health issues.
Language Skill:
- Excellent customer service and communication skills
- Strong verbal, written, and interpersonal skills
Reasoning ability:
- Possesses strong sense of organizational dynamics; Exhibits problem solving skills and productively manages conflict
- Ability to understand and apply guidelines, policies and procedures
Equipment/Machinery: Fax machine, copier, personal computer, telephone, calculator, Microsoft Word/Excel, EHR system and other software as required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stand and walk or sit alternatively depending on specific needs of day. Estimate 30% of time is spent on feet and 70% sitting at desk.
- Have occasional need to perform the following physical activities: bend/stoop/squat, climb stairs, push or pull, reach above shoulders.
- Frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations, radiation and other conditions common to a clinical environment may routinely be encountered
- Have occasional need to perform standing and walking activities.
- Constant need to perform the following physical activities: writing/typing, grasping/turning, finger dexterity.
- Lifting/carrying over 10 pounds occasionally. Lifting/carrying less than 10 pounds frequently.
- Vision requirements: constant need to complete forms, read reports, view computer screen. Frequent need to see small detail. Frequent need to see things clearly beyond arm's reach.
- Hearing requirements: constant need to communicate over telephone and in person.
TRAVEL REQUIREMENTS: Occasional need to utilize personal transportation to conduct site visits, and attend meetings.
