We're looking for a dedicated, organized
Clinic Manager to join one of our dental offices in Peterborough, part of the Passion Dental Group.
Role details:- Job Type: Full Time
- Position: Clinic Manager
- Location: Peterborough, ON
- Wage range: $80,000 to $90,000 annual salary
- Extended health benefits
- Lots of potential for career growth with learning and development opportunities.
What you'll do:- Establish and manage internal office protocols and procedures to ensure overall office efficiency.
- Hire, train, and develop new office staff to meet patients' needs and uphold the clinic's standards.
- Develop and manage staff schedules and timesheets, overseeing other HR functions at both clinics.
- Create, implement, and manage an effective office budget.
- Oversee the processing of insurance claims and billing systems, ensuring accuracy and compliance.
- Deliver individual and team leadership to ensure all office employees provide outstanding client service.
- Greet patients professionally and cheerfully, creating a welcoming atmosphere.
- Schedule appointments and organize the clinic schedule to optimize workflow.
- Answer and appropriately route phone calls, addressing inquiries promptly and professionally.
- Utilize experience in internal and external marketing to enhance clinic visibility and community engagement.
- Perform other office administration duties as required.
- Uphold and protect the culture at the clinic, fostering a positive and engaging work environment
What you'll bring to the role:- At least 5 years of Canadian dental clinic setting experience, and at least 5 years of leadership.
- Working knowledge of dental billing and insurance protocols.
- Proficient computer skills, including knowledge of Microsoft Office.
- Strong verbal and written communication skills.
- Solid problem-solving abilities and attention to detail.
- Friendly, professional demeanor with excellent interpersonal skills.
- Ability to multi-task effectively, working independently and as part of a dynamic team.
