Delivery Executive, West Market Unit

Job Description What you'll build You will lead end-to-end delivery governance for strategic SAP accounts in the West Market Unit, driving solution adoption, AI-enabled transformation, and long-term value. • Own programme governance across scope, cost, risk, performance, and escalations for strategic accounts • Drive SAP solution adoption, cloud transformation, and AI use cases from design through to production • Build trusted C-level relationships; lead executive steering committees and serve as the senior escalation point • Track contract consumption and cloud transformation targets; develop long-term customer transformation roadmaps • Partner with Sales to shape new services opportunities and expand SAP's footprint within accounts • Coordinate project managers, System Integrators, and ecosystem participants to ensure successful delivery What you'll bring You bring deep expertise in end-to-end SAP delivery - leading complex programmes, managing executive relationships, and driving transformation outcomes for large enterprise accounts. • Led large-scale Enterprise Resource Planning (ERP) implementations overseeing 50+ resources and $20M+ in annual programme revenue • Demonstrated ability to govern scope, cost, risk, and performance across complex delivery programmes • Proven track record driving SAP solution adoption, cloud transformation, and AI use cases through to production • Pre-sales experience of $10M+ in strategic consulting, with the ability to shape and close new services engagements • A bachelor's degree or equivalent experience is required; a master's degree is preferred. Project Management Professional (PMP) certification is required. • Experience coordinating delivery ecosystems across customers, SAP, and System Integrator (SI) partners; SI experience is preferred We also look for people who think strategically, understand the business, and can bring others along with them - combining influencing skills and emotional intelligence with the ability to work through complex problems confidently. In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools - including agentic AI - in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams. Where you belong You will join the Customer Engagement & Adoption team - a customer-facing delivery community working across SAP's West Market Unit to drive transformation and lasting value. This team operates at the intersection of services, sales, and customer success. Success here is built on trust, accountability, and genuine customer partnership. If you bring delivery rigour and the ability to lead in complex, multi-stakeholder environments, this is where you belong. Qualifications Additional Information Compensation Range Transparency SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.