PurposeThe Delivery Coordinator is first point of contact at CDC Byhalia for deviations on incoming receiving and outgoing shipments, related to lead times and departure precision.
The Delivery Coordinator secures proper escalation of the deviations within the organization and gives feedback after investigation.
Scope and Influence Operational mandate related to escalations on delivery.
Has an influence on delivery performance of CDC Byhalia (Inbound Leadtime & Outbound Departure precision).
Main targets and results:- First point of contact for deviations on deliveries
- Knowledge to handle as much as possible questions independent
- Escalates in a proper way within organization
- Porvides feedback after investigations of escalation
- Clear view on cost drivers and KPI's, with focus on Delivery performance
- Takes an active role in continuos improvement activities for Delivery Performance
Key responsibilities / accountabilities- Single point of contact within CDC Byhalia for deviations on deliveries for Mack, VTNA, VCE & Penta
- Secures pro-active communication in case of known deviation
- Takes part in interface meetings with colleagues, partners & customers according to business needs
- Logging of all deviations for further analysis afterward
- First line analysis of recurrent deviations
- Contact with Materials Planning for lead times on incoming receiving
- Contact with Materials Planning / DIP for lead times on outgoing shipments
- Contact with North American Service Center on outgoing shipments
- Contact with North American Service Center for return shipment
- Gives input to Operational Resource Planner regarding elements with impact on workload and/or resources
- Prioritize daily workflow according to company's need
- Be Proactive and forecast for upcoming projects
- Communicate with appropriate teams on delivery concerns
- Document, update, and follow-up on all Standard Operating Procedures (SOP) to achieve high level of quality
- Run, create & updates reports as needed within various application
- Process confirmation, troubleshoot, resolution, problem-solve
- Safety and environment conscience
- Quality Improvement Tools
- Business understanding
- Implementing maintenance awareness
- Retrieve information and data
- Planning and scheduling
- Trouble shooting
- Data Analysis Reporting
- Perform additional functions as needed
Qualifications / Skills - Bachelor or equivalate experience
- Knowledge of logistics processes and business acumen
- Customer oriented and strong in building networks
- Putting priorities / sense of urgency
- Passionate by continuous improvement
- Result oriented
- Strong communicative skills
- Quality Improvement Tools
- Communication and Negotiation Skills
- Business understanding
At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company's growth. For this position, the base pay is set at $83,500 - $103,100 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
In addition to a solid package of compensation and benefits, plus you will enjoy:
• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today's challenging reality of combining work and personal life easier.
Job Category: Supply Chain & Logistics
Organization: Trucks Technology & Industrial
Travel Required: Occasional Travel
Requisition ID: 36224
