Minimum five years of transportation experience, preferably in Dedicated Account Management
Willingness to travel up to 50%
Proven leadership skills with a focus on teaching and mentoring
Strong problem-solving abilities in fast-paced settings
Excellent communication, attention to detail, and organizational skills
Proficient in MS Office and strong computer literacy
Flexibility to work various shifts as needed
High School Diploma or equivalent
Responsibilities
Manage and develop assigned Dedicated Accounts, including travel to customer locations
Collaborate with Operations and Recruiting for effective onboarding of staff
Oversee financial performance and manage customer and regional KPIs
Create customer service solutions and develop tailored action plans
Ensure safety and compliance with Company, OSHA, and DOT regulations
Promote Pyle Culture through consistent communication of core values
Benefits
Opportunities for professional development and staff education
Dynamic work environment with a focus on customer service
Engagement in a culture that values communication and teamwork
Potential for career advancement within the organization
Supportive leadership that encourages problem-solving and innovation
Full Job Description
Position Summary:
The Dedicated Field Operations Manager is responsible for overseeing, managing and running the day-to-day operations for their assigned Dedicated Accounts. Additionally, they will lead the hiring initiatives, as well as to educate and develop their staff. The Field Operations Manager will report to the Director of Dedicated Regional Operations Manager.
The responsibilities of the position include, but are not limited to:
Managing and developing their assigned Dedicated Accounts. Traveling as required to various customer locations
Partnering with Operations and Recruiting to ensure proper onboarding of the customers and onsite personal
Overseeing the P&L for their regional (financial performance forecasting); managing customer and regional KPIs (operational goals)
Creating customer service first solutions. Recognizing areas that need improvement with a vision to develop an action plan tailored to each account
Executing necessary precautions to ensure safety and compliance with Company, OSHA, and DOT rules and regulations
Demonstrating the Pyle Culture through the expansive and repetitive communication of Pyle core values across all levels in the organization
To be qualified for this position, you must possess the following:
Minimum five (5) years of previous transportation experience, ideally within a Dedicated Account Management role
Travel-50%
Demonstrated leadership experience; ability to lead, teach, and mentor staff
Ability to solve complex problems in a fast-paced environment
Strong communication skills; excellent attention to detail and organizational skills
Proficient with MS Office applications; strong computer literacy
Ability to work all shifts as required
High School Diploma or equivalent
For a full job description associated with this posting, please contact A. Duie Pyle's Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.
