Position PurposeThe Dealer Marketing Manager is responsible for developing and leading JCB North America's dealer marketing strategy, ensuring alignment between corporate marketing objectives, regional sales priorities, and dealer business growth. This position oversees dealer marketing programs, co-op investments, integrated media strategies, and marketing performance across the North American dealer network. The role serves as a strategic partner to dealer principals, regional sales leadership, and internal stakeholders, driving marketing effectiveness, dealer engagement, brand consistency, and measurable business results. The manager leads scalable programs, agency and vendor partnerships, and dealer marketing personnel while improving efficiency, lead generation, and dealer performance.
Position TypeFull Time, Exempt
LocationOnsite in San Antonio, Texas: 13210 Palo Alto Rd. San Antonio, TX 78224
Benefits and Other CompensationJCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.
Application ProcessApplications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via LinkedIn. The anticipated application window will close on December 11, 2026.
Major Tasks, Responsibilities & Key AccountabilitiesDealer Marketing Strategy & Leadership- Develop and execute the North American dealer marketing strategy, aligning national initiatives with regional and local dealer objectives.
- Serve as a strategic advisor to dealer principals, regional sales leadership, and executive stakeholders.
- Build, lead and Manage JCB's Marketing Dealer Certification Program. A New program incentivizing dealers to adopt marketing best practices
- Lead, mentor, and provide strategic direction to Dealer Marketing Specialists, including priorities and development.
Marketing Budget & Co-op Program Management- Oversee a multimillion-dollar marketing Programs, including CO-OP and dealer-supported programs.
- Develop and manage annual dealer marketing budgets, allocation, utilization, and return on investment.
- Lead dealer co-op program strategy and administration, including guidelines, eligibility, compliance, and measurement.
- Develop and manage performance-based initiatives, including the Growth Accelerator Program.
- Evaluate expenditures to improve efficiency, adoption, and lead generation.
- Partner with Finance, Sales, and leadership on forecasts, results, and investment priorities.
Dealer Development & Marketing Performance- Establish dealer standards for digital presence, lead management, campaign participation, and brand compliance.
- Lead dealer business reviews, assess effectiveness, and develop actionable recommendations.
- Oversee dealer website strategy, SEO, inventory visibility, customer experience, and conversion.
- Manage JCB's Mystery Shopping Program and monitor JCB's performance versus competition.
- Develop training, resources, and recommendations that strengthen dealer marketing capabilities.
Agency, Vendor & Project Management- Manage external agencies, technology providers, media partners, and strategic vendors.
- Oversee vendor performance, budgets, contracts, deliverables, and service quality.
- Lead cross-functional projects from planning through execution and evaluation.
- Streamline processes and scale effective marketing support across the dealer network.
Key Measures of Success- Dealer marketing lead generation and contribution to retail growth
- Marketing cost efficiency, cost per lead, and return on investment
- Co-op utilization and investment effectiveness
- Dealer program participation, adoption, and marketing standards compliance
- Digital marketing and website performance
- Dealer engagement and satisfaction
- Successful implementation of strategic initiatives
- Team development, vendor performance, and operational efficiency
Minimum Qualifications- Bachelor's degree in Marketing, Business Administration, Communications, or related field preferred.
- 5+ years of progressive experience in marketing, channel marketing, dealer marketing, or integrated marketing.
- Experience managing marketing strategies, budgets, and multichannel campaigns.
- Ability to travel throughout North America as needed for dealer relationships, reviews, and corporate initiatives.
- Ability to manage competing priorities and collaborate across regions, departments, and partners.
- Dealer, distributor, franchise, or independently owned business network experience preferred.
- Experience managing agencies, vendors, and cross-functional initiatives.
- Previous leadership or mentoring experience preferred.
- Construction equipment, agriculture, automotive, or similar industry experience preferred.
- Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.
Knowledge, Skills, Abilities & Competencies- Strong strategic planning, leadership, and business management capabilities.
- Understanding of paid media, digital and traditional advertising, and lead generation.
- Budget management, analytics, and financial performance evaluation.
- Experience with CRM, marketing automation, digital advertising, and reporting tools.
- Excellent communication, presentation, and stakeholder management.
- Ability to influence decisions and drive accountability across independent dealer organizations.
- Strong project management, organization, and problem-solving skills.
Job Conditions- Both office environment and occasionally manufacturing/factory environment.
- Subject to noise and temperature changes.
Physical RequirementsThe physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:
- Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
- The employee is occasionally required to stand and move and/or walk.
- The employee must frequently move and/or transport up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.