Bachelor's degree in a relevant technical field or equivalent experience.
7+ years in enterprise datacenters or high-density compute operations.
Strong understanding of datacenter power and cooling systems.
Experience with capacity planning and utilization management.
Proficient in developing and tracking operational KPIs and governance programs.
Familiarity with DCIM platforms and infrastructure data management.
Excellent communication skills for technical and leadership audiences.
Responsibilities
Maintain operational visibility across datacenter infrastructure.
Define and report on operational KPIs for datacenter health and performance.
Lead operational acceptance and production transition for new facilities.
Partner with teams to validate readiness criteria and acceptance requirements.
Serve as a central coordination point among various operational teams.
Manage operational escalations and issue resolution activities.
Drive continuous improvement in operational processes and datacenter performance.
Benefits
Opportunity to work in a rapidly growing datacenter infrastructure organization.
Engagement with cross-functional teams including engineering and operations.
Involvement in large-scale datacenter operations and infrastructure readiness.
Potential for professional growth in a high-demand field.
Access to advanced datacenter technologies and practices.
Full Job Description
Title: DC Site Operations Lead Location: Santa Clara, CA Job duration: 12 months Interview: Phone or video call; then in-person Start Date: As soon as possible
Job Summary Our client is seeking a DC Site Operations Lead to support a rapidly growing datacenter infrastructure organization. This role will be responsible for operational governance, infrastructure readiness, production transition activities, compliance support, operational reporting, and stakeholder engagement across a large-scale datacenter portfolio.
The ideal candidate will possess strong datacenter operations experience, exceptional organizational skills, and the ability to coordinate effectively across engineering, infrastructure, facilities, and operations teams. This individual will play a key role in ensuring new datacenter environments are operationally ready, compliant, and successfully transitioned into production.
Maintain operational visibility across datacenter infrastructure including power, cooling, capacity, rack utilization, monitoring, and space management.
Define, establish, and report on operational KPIs to measure datacenter health, readiness, utilization, and performance.
Ensure infrastructure capacity allocations are accurately tracked and managed throughout the asset lifecycle.
Maintain data accuracy and operational discipline across systems of record and reporting platforms. Operational Readiness & Production Handoffs
Lead operational acceptance and production transition activities for newly deployed datacenter facilities.
Partner with engineering and operations teams to validate readiness criteria and acceptance requirements.
Ensure monitoring, documentation, ownership, operational procedures, and capacity controls are established prior to go-live.
Identify readiness risks and operational gaps and drive remediation through completion. Cross-Functional Leadership & Coordination
Serve as a central point of coordination between infrastructure, facilities, engineering, reliability, platform, and operations organizations.
Manage operational escalations, dependencies, and issue resolution activities.
Communicate operational risks, constraints, readiness status, and overall infrastructure health to stakeholders and leadership teams.
Translate technical infrastructure challenges into actionable recommendations and decision-ready updates. Governance, Compliance & Process Management
Support operational governance efforts and maintain accuracy within DCIM and asset management systems.
Develop, maintain, and improve SOPs, governance standards, operational procedures, and reporting practices.
Participate in audit readiness and compliance initiatives.
Establish and maintain controls that support reliable and consistent infrastructure data management. Continuous Improvement & Operational Excellence
Drive improvements across infrastructure monitoring, operational processes, governance controls, and overall datacenter performance.
Identify recurring operational issues and implement corrective actions to improve reliability and scalability.
Capture lessons learned and integrate best practices into future operational readiness initiatives.
Develop repeatable standards and operating models that support growth across a global datacenter footprint.
Required Qualifications
Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, Datacenter Engineering, or a related technical discipline, or equivalent practical experience.
7+ years of experience supporting enterprise datacenters, cloud infrastructure, hyperscale environments, or high-density compute operations.
Strong understanding of:
Datacenter power and cooling systems
Capacity planning and utilization management
Infrastructure monitoring
Rack and space management
Production readiness and operational governance
Experience working across engineering, facilities, infrastructure, SRE, and operations teams.
Experience developing and tracking operational KPIs, metrics, and governance programs.
Experience with DCIM platforms, datacenter asset management tools, and infrastructure data management.
Knowledge of operational acceptance processes, production handoffs, compliance requirements, and audit readiness activities.
Strong written and verbal communication skills with the ability to present technical information to both engineering and leadership audiences. Preferred Qualifications
Experience supporting hyperscale, cloud, AI, or large-scale compute infrastructure environments.
Experience building scalable operational frameworks and governance programs.
Knowledge of datacenter compliance and audit standards.
Strong systems-thinking mindset with an emphasis on operational excellence.
Proven ability to identify risks, remove blockers, and drive results across multiple stakeholder groups.
Demonstrated success influencing outcomes without direct authority.
Experience supporting rapidly growing infrastructure organizations with evolving operational requirements. Additional Information
This position supports large-scale datacenter operations and infrastructure readiness efforts.
The successful candidate will work closely with engineering, facilities, operations, reliability, and infrastructure teams.
