The When We First Dating Expert is an experienced, self-sufficient sales professional comfortable working with high-end clients in a dynamic, team-oriented environment. In this remote role, you will work alongside a team of sales reps, profile reviewers, and matchmakers, occasionally stepping into the review of profile reviewers or matchmaking coaches during our launch phase. This role is an all-encompassing dating expert to help drive revenue, scale our customer base, and build our brand.
KEY RESPONSIBILITIES- Conduct sales interviews with potential clients and meet personal sales targets.
- Collaborate with the executive team to establish bi-weekly and monthly sales targets for growth and scaling.
- Adhere to When We First's policies, procedures, training guidelines, scripts, mission, vision, and values.
- Communicate with When We First customers via phone, email, or text for sales inquiries or customer service escalations, ensuring quality assurance.
- Help coordinate or attend launch/recruiting events in your region as needed.
- Manage and update client profiles in Salesforce, Segment, and the in-app system (training provided).
- Monitor sales calls and log all client interactions, ensuring seamless CRM updates.
- May assist in recruiting "matches" to support the matchmaking team during the launch phase, as well as coaching and profile reviews.
QUALIFICATIONS - At least five years of proven success in sales, ideally within the dating industry. Matchmaking experience is a plus.
- A proven track record of working successfully with high-end clients in the matchmaking industry.
- Strong client service background and ability to create and maintain a positive team environment.
- Experience working in both face-to-face and remote environments.
- Excellent interpersonal, communication, and conflict resolution skills.
- Proficiency with CRM systems (especially Salesforce), Outlook, and softphone technology, with a willingness to learn new systems.
- Ability to multitask and manage client and team relationships in a fast-paced, tech-driven environment.
- Organized, detail-oriented, and thorough in documenting interactions.
- Demonstrated leadership competency and the ability to continuously improve professional skills through self-education, training, and webinars.
COMPENSATIONBase salary is commensurate with experience. Total compensation includes base plus commissions/incentives.
Total compensation $75k-$175k.
