What You\'ll Do This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027
The Database Administrator (DBA) is responsible for the administration, optimization, security, availability, and strategic management of OneAZ Credit Union\'s enterprise database environment. This role serves as the senior technical expert supporting Oracle database environments powering the Fiserv DNA core banking platform, as well as Microsoft SQL Server environments supporting enterprise applications, integrations, reporting platforms, and operational systems.
The DBA will lead database architecture, performance tuning, disaster recovery planning, automation initiatives, data integration services, and operational support activities while partnering closely with Infrastructure, Information Security, Enterprise Architecture, Application Support teams, business stakeholders, Fiserv, Toolcase, and other technology vendors. This individual will play a critical role in establishing and maturing OneAZ\'s internal database administration capabilities while ensuring highly available, secure, and scalable database environments that support organizational growth, regulatory compliance, and exceptional member experiences.
Essential Functions- Serve as the primary database administrator supporting Oracle database environments utilized by the Fiserv DNA core banking platform.
- Manage the availability, integrity, performance, security, and recoverability of production, test, development, and disaster recovery database environments.
- Support Fiserv DNA upgrades, patches, releases, conversions, and maintenance activities.
- Coordinate with Fiserv, Toolcase, and internal technology teams to troubleshoot, resolve, and proactively prevent database and application performance issues.
- Support core processing operations, end-of-day processing, month-end activities, year-end processing events, and conversion-related initiatives.
- Participate in future core banking modernization, upgrades, and strategic technology initiatives.
- Administer and optimize Oracle database environments supporting Fiserv DNA core banking operations.
- Administer and support Microsoft SQL Server environments supporting enterprise applications, including Temenos, tMagic, reporting platforms, integrations, and other business applications.
- Manage and support SQL Server Integration Services (SSIS) packages utilized for enterprise data transformation, reconciliation, migration, reporting, and third-party integrations such as Prologue, Coupa, FNMA, and other operational platforms.
- Monitor database health, utilization, capacity, and performance metrics to proactively identify risks and improvement opportunities.
- Perform database performance tuning, query optimization, indexing strategies, capacity planning, and workload balancing.
- Design, implement, and maintain database standards, monitoring frameworks, maintenance schedules, and operational best practices.
- Partner with Application Support and Infrastructure teams to improve database reliability, performance, scalability, and supportability.
- Lead database backup, restoration, recovery, and disaster recovery planning activities.
- Establish Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for critical systems.
- Conduct routine recovery testing and validation of disaster recovery plans.
- Participate in enterprise disaster recovery exercises and major incident response activities.
- Ensure database environments support business continuity and operational resiliency objectives.
- Support mergers, acquisitions, core conversions, system implementations, and data migration efforts.
- Perform data analysis, reconciliation, validation, and conversion support activities.
- Collaborate with business units to ensure data quality, consistency, and integrity across enterprise platforms.
- Support enterprise analytics, reporting, and data management initiatives.
- Assist in developing database roadmaps, architecture standards, and long-term strategic planning efforts.
- Identify opportunities to automate and streamline operational, reporting, and database administration processes.
- Implement database security controls, access management standards, and monitoring processes.
- Partner with Information Security to identify, remediate, and mitigate vulnerabilities and security risks.
- Support internal audits, regulatory examinations, cybersecurity reviews, and compliance initiatives.
- Ensure compliance with NCUA, FFIEC, PCI-DSS, and organizational security requirements.
- Maintain database auditing, logging, monitoring, and retention controls.
- Ensure databases adhere to organizational data governance and retention standards.
- Develop and maintain automation solutions utilizing:
- SQL
- T-SQL
- PL/SQL
- PowerShell
- REST APIs
- SQL Agent
- Database monitoring and automation tools
- Automate recurring database maintenance, monitoring, alerting, validation, and reporting processes.
- Develop operational dashboards and monitoring solutions to improve visibility and decision-making.
- Continuously identify opportunities to improve performance, reliability, scalability, and operational efficiency.
- Support enterprise automation initiatives and collaborate with RPA and Automation teams where appropriate.
What You Bring
- High School Diploma Required
- Bachelor\'s Degree in Information Technology, Computer Science, Information Systems, or related field; or equivalent combination of education and experience. Required.
- 8-10 years similar or related experience of enterprise database administration experience supporting Oracle and/or Microsoft SQL Server environments. Required.
- 5-8 years similar or related experience supporting mission-critical production systems. Required.
- SQL Clustering
- Always On Availability Groups
- Database Replication
- SQL Server Integration Services (SSIS)
- SQL Server Reporting Services (SSRS)
- Advanced T-SQL
- PowerShell
- REST APIs
- SQL Agent Automation
- Database Maintenance Automation
- Data Transformation and Integration Processes
- Database Performance Monitoring
- Capacity Planning
- Query Optimization
- Root Cause Analysis
- Trend Analysis
- Performance Tuning
- Operational Metrics and Reporting
- Strong understanding of:
- Credit Union Operations
- Core Banking Systems
- Fiserv DNA
- Member Deposit Processing
- Consumer and Commercial Lending
- ACH and Wire Processing
- Debit and Credit Card Operations
- Digital Banking Platforms
- NCUA Regulatory Requirements
- FFIEC Guidance
- PCI-DSS Compliance
- Business Continuity Planning
- Disaster Recovery Methodologies
- Banking Technology Security Practices
- Strong understanding of Oracle database environments supporting Fiserv DNA.
- Strong knowledge of Microsoft SQL Server, T-SQL, SQL Server Integration Services (SSIS), reporting dependencies, data transformation processes, and enterprise database administration practices.
- Experience supporting SQL Server environments for enterprise applications such as Temenos, tMagic, reporting platforms, integrations, and other business-critical systems.
- Strong understanding of core banking operations, batch processing, interfaces, integrations, database dependencies, and release management.
- Ability to diagnose and resolve complex database, integration, and application performance issues.
- Strong analytical, troubleshooting, and problem-solving capabilities.
- Excellent communication, documentation, and stakeholder management skills.
- Ability to work effectively with vendors, consultants, and cross-functional technology teams.
- Ability to manage competing priorities in a fast-paced financial services environment.
- Strong customer service orientation and commitment to operational excellence.
- Ability to mentor, influence, and lead technical initiatives across the organization.
Compensation & Benefits
- Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
- Low-cost Medical, Dental & Vision plans
- Paid childcare assistance
- Award-winning 401K
- Gym fee reimbursement
- Tuition Reimbursement
- Student loan repayment
- ...and much more. Explore all the details in our comprehensive Benefits Booklet
- Target hiring range $96,664.36 - $120,830.45 (Depending on experience and prior to any incentives this position is eligible for)
