Job details
Job Role
Infrastructure Consultant 1
Career Role
Technology Analyst - US
Work Location
Richardson, TX, Salt Lake City, UT
State / Region / Province
Texas, Utah
Country
USA
Domain
Delivery
Interest Group
Infosys Limited
Company
ITL USA
Requisition ID
153108BR
Technical Skills 1
Technology|Database administration|DB2 Administration
Technical Skills 2
Technology|Database|Sybase
Technical Skills 3
Technology|Open System|UNIX
In the assigned Job Role of Infrastructure Consultant 1, your Area Of Responsibility will be as below:• Resolve Tier 1 incidents and assist in performing root cause analysis and documenting incidents, unresolved issues or security concerns, ensuring resolution using established tools and techniques• Participate in discussions with internal teams at onsite and offshore and execute onsite-specific activities as per agreed plan• Document methodologies, activities, and techniques to ensure knowledge sharing across teams and projects• Assist in preparing environments for deployment, execute deployment plans according to detailed instructions, and support post-deployment testing to validate release success• Support scheduled maintenance, emergency fixes, and system enhancements, adhering to defined procedures and best practices• Monitor system performance metrics, report deviations, and follow procedures for initial analysis and troubleshooting to ensure optimal system performance
Your contribution to the team:
• An agile mindset with effective communication and problem-solving skills.• The ability to work on areas related to incident, resolution and change management• Passion for innovating solutions that drive progress and meet future challenges.• A proactive approach to monitoring and resolving production issues• Ability to develop and enhance sector specific expertise• Commitment to continuous learning, knowledge sharing, and fostering teamdevelopment
Required Skill and Experience• Database Administrator with hands-on experience in enterprise database administration and production support.
• Must have experience/exposure with any two technologies: DB2, or Sybase ASE, or MongoDB.
• Provide L2/L3 database administration and production support.
• Administer, monitor, and maintain DB2, Sybase ASE, and/or MongoDB environments.
• Perform database administration tasks including backup/recovery, monitoring, health checks, and user management.
• Troubleshoot database issues and perform performance analysis and tuning.
• Support database upgrades, migrations, patching, and configuration changes.
• Participate in database/data center migration projects.
• Work closely with application, infrastructure, and support teams to ensure database availability and stability.
Preferred Skill and Experience• Hands-on Database Administration experience.
• Working Knowledge in at least one of: DB2, Sybase ASE, MongoDB.
• Good understanding of:
• Database administration and support
• Troubleshooting and performance analysis
• SQL and database architecture
• Database upgrades and migrations
• Strong analytical, problem-solving, communication, and troubleshooting skills.
• Ability to work independently in a production support environment.
• Experience with two of the following: DB2, Sybase ASE, MongoDB.
• Experience supporting database/data center migrations.
• Exposure to AutoSys.
• Linux/Unix administration and shell scripting.
• Knowledge of HA/DR concepts.
Additional Required Qualifications• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
BenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
