5-7 years experience in data analysis using Excel and Tableau, including advanced formulas and coding.
Expertise in creating infographics that adhere to graphic design best practices.
Background in developing technical requirements and user stories for application workflows.
Strong skills in briefing, instructing, and creating onboarding or user engagement materials.
Experience conducting business process analysis for integration opportunities.
Proven track record of implementing metrics-based process improvements with workforce input.
Knowledge of comprehensive knowledge management practices.
Responsibilities
Utilize data analytics tools like Excel and Tableau to elevate analysis capabilities beyond basic functionality.
Design and create effective infographics for data presentation and analysis.
Develop and document technical requirements and user stories for new workflow systems.
Brief stakeholders and users with clear instructions and reference materials.
Analyze business processes to identify integration and efficiency opportunities.
Define and implement process improvements based on data metrics and workforce feedback.
Facilitate and propose knowledge management strategies within the organization.
Benefits
100% employer-paid health coverage
6% 401(k) match
Paid time off (PTO)
Tuition reimbursement
Performance bonuses
Professional development opportunities
Full Job Description
Introduction The Sponsor's office responds to harassment allegations, workplace conflicts, and grievances from the workforce. The Sponsor utilizes a case management system to maintain case records. The system collects layers of structured data on all case records that is analyzed to generate static and dynamic reports and infographics used to derive business insights and assess and improve data health. The Sponsor is in the process of transitioning from a basic system that requires manual export and triage of data for analysis and metric creation in Excel, and Tableau, to a custom system that has out-of-the box basic dashboard metrics. The Sponsor's office responds to harassment allegations, workplace conflicts, and grievances from the workforce. The Sponsor utilizes a case management system to maintain case records. The system collects layers of structured data on all case records that is analyzed to generate static and dynamic reports and infographics used to derive business insights and assess and improve data health. The Sponsor is in the process of transitioning from a basic system that requires manual export and triage of data for analysis and metric creation in Excel, and Tableau, to a custom system that has out-of-the box basic dashboard metrics. Required Skills and Demonstrated Experience:
Demonstrated experience using Excel and Tableau to perform data analysis to include writing formulas and basic coding to to elevate analysis capabilities beyond the basic functionality of those platforms.
Demonstrated experience creating insightful and focused infographics in Excel and Tableau that meet basic graphic design best practices.
Demonstrated experience crafting technical requirement and user stories for workflow application development
Demonstrated experience clearly briefing, providing instruction, and creating reference materials for activities such as on boarding or user engagement.
Demonstrated experience performing small -scope business process analysis to identify areas of opportunity for integration and efficiency.
Demonstrated experience clearly drafting, defining, communicating, and implementing metrics-based and workforce- vetted process improvements.
Demonstrated experience identifying, proposing, and facilitating the implementation of comprehensive and multi-modal knowledge management best practices.
Highly Desired Skills and Demonstrated Experience:
None
US Citizenship:
This position requires US Citizenship. Verification of US Citizenship to meet federal government security requirements will be confirmed.
Security Clearance:
The successful candidate must have an active U.S. Government Top Secret Security Clearance with a Full Scope Polygraph.
Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
Travel:
This position is expected to be onsite. The position will be located within the Washington Metropolitan Area (WMA). Local travel/POV will be on an as needed basis, within the local place of performance.
