Job DescriptionAbout the jobState Street Investment Management Data, Analytics & AI Services (DAAIS) is seeking an experienced AVP, to join our Boston office. This role is responsible for the production maintenance & support and stability for critical data platforms at State Street Investment Management. The role manages daily operations, resolves issues promptly, and coordinates enhancement and data extract requests. The position also serves as a liaison among business users, technology, and downstream data consumers, ensuring compliance with regulatory and data governance standards.
Responsibilities:Maintenance & Support- Oversee and work with data platform development teams & Product Owners to perform triage, root-cause analysis, remediation tracking, and stakeholder communication.
- Ensure SLA adherence, escalation discipline, and timely closure of production issues impacting business, clients, or regulators.
- Partner with L2/L3 support and platform teams to stabilize recurring issues and drive durable fixes.
Enhancement & Change Management- Partner with Product Owners and data platform teams to document and manage stakeholder and regulatory demand.
- Use tools like JIRA to manage intake, prioritization, and delivery of enhancement and change requests with Product Owners and Technology Leads.
- Ensure changes follow change management, moratorium, and SDLC requirements.
- Balance production stability with platform improvements and regulatory changes.
- Support solution design and perform SQL-based data verification.
- Ensure platform data is accurate, reconciled, controlled, and fit for purpose.
- Serve as escalation point for downstream data quality issues.
Risk, Control & Governance- Identify and actively manage operational, data, and delivery risks.
- Ensure compliance with data governance standards, regulatory obligations, and audit requirements.
- Support internal audits, risk assessments, and regulatory inquiries related to data platforms and operations.
- Drive clear documentation of processes, controls, and known risks.
Team Leadership and Future State Opportunities- Act as primary BAU lead for Product Owners and Consumer teams.
- Guide onshore/offshore BAU teams and support resources.
- Coordinate with Product, Technology, Data Governance, and Operations to resolve cross-platform issues.
- Support capacity planning, knowledge transition, and support model improvements.
- Strong hands-on experience supporting Informatica-based ETL/ ELT and data integration platforms is required.
- Opportunities to learn and work with Lakehouse technology using Open Architecture.
- Gain investment domain experience.
Skills and Qualifications- Strong stakeholder management, communication, and leadership skills, with experience working across globally distributed teams and influencing without direct authority.
- Bachelor's degree in Computer Science, Information Systems or related discipline.
- 7-10+ years of experience in data platforms, application support, and investment management.
- Strong experience managing maintenance & support, operations, and incident escalation in a regulated environment.
- Hands-on experience supporting Informatica-based ETL/ ELT and data integration platforms is required.
- Understanding of investment data, reference data, and reporting flows.
- Proven ability to manage competing priorities, perform root-cause analysis, and drive resolution of complex production issues.
Salary Range: $90,000 - $157,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
