Req ID: 50418
Team: 58 Information Systems
Entity: Ingalls Shipbuilding
US Citizenship Required for this Position: No
Full-Time
Shift: 1st
Relocation: No relocation assistance available
Virtual/Telework Opportunity: Yes - Occasional or hybrid telework available
Travel Requirement: Yes, 25%-50% of the time
The Role
We are seeking an experienced Data Center Services Lead to provide governance and oversight of Infrastructure Service Providers responsible for delivering enterprise Data Center Services. This role serves as the primary point of accountability for service delivery, operational performance, contractual compliance, and continuous improvement across on-premises and hybrid cloud environments.
The Data Center Services Lead will drive provider performance, operational resiliency, security compliance, and infrastructure modernization while ensuring alignment with business objectives and enterprise technology strategies. The ideal candidate has strong experience in data center operations, cloud technologies (Azure or AWS), cybersecurity, vendor management, and service governance.
Key Responsibilities
• Govern Infrastructure Service Providers delivering Data Center Services, ensuring compliance with contracts, SLAs, operational standards, and performance expectations.
• Serve as the primary point of accountability for provider performance, including contract oversight, invoice validation, change management, disaster recovery activities, risk management, and service improvement initiatives.
• Provide strategic oversight of data center and hybrid cloud operations, ensuring alignment with business objectives, security requirements, and architectural standards.
• Oversee cloud and on-premises infrastructure services, including compute, storage, networking, identity management, and hybrid integrations.
• Ensure compliance with corporate security requirements through effective governance of Azure security controls, access management, and threat protection capabilities.
• Lead resolution efforts for major infrastructure incidents and serve as the senior escalation point for operational issues.
• Develop and maintain operational standards, governance frameworks, documentation, and best practices.
• Collaborate with application, network, cybersecurity, and architecture teams to maintain a secure, reliable, and scalable infrastructure environment.
• Drive continuous improvement, automation, cost optimization, infrastructure modernization, and service provider performance enhancements.
• Provide operational reporting, risk assessments, and strategic recommendations to IT leadership and stakeholders.
Must Have
Bachelors degree and 10 years of experience
-or-
Masters degree and 8 year of experience
-or-
PHD and 6 years of experience
Must be willing to relocate/commute to the MS Gulf Coast Area; Ingalls Shipbuilding is located in Pascagoula, MS.
Nice to Have
• Bachelor's degree in Information Technology, Computer Science, Cloud Engineering, or a related field.
• 8+ years of experience supporting enterprise infrastructure, data center, or cloud operations.
• Experience with Microsoft Azure or AWS, including compute, storage, networking, identity management, security, and hybrid cloud architectures.
• Understanding of cybersecurity principles, compliance requirements, and operational risk management.
• Demonstrated ability to lead resolution of complex infrastructure issues across cloud and on-premises environments.
• Strong leadership, communication, and stakeholder management skills.
• Experience managing outsourced or managed infrastructure services.
• Experience with contract management, SLA governance, and operational performance management.
• Experience with Azure Monitor, Log Analytics, Microsoft Sentinel, and related cloud management tools.
• Experience with disaster recovery, business continuity, and infrastructure resiliency programs.
• Experience leading cloud migration, modernization, or digital transformation initiatives.
• Knowledge of ITIL service management practices.
• Experience with PowerShell, Azure CLI, Python, or other automation technologies.
• Azure or AWS certifications.
