Bachelor's degree in a STEM field or equivalent experience in data center management
5-7 years of relevant experience, or 3 years with a Master's degree
Active Top Secret/SCI clearance with Polygraph required
Strong knowledge of data center facilities management
Familiarity with configuration control and incident management processes
Responsibilities
Produce actionable recommendations aligned with organizational goals
Facilitate IT infrastructure provisioning focused on customer needs
Oversee planning and utilization of Power, Space, and Cooling resources
Review and update policies for configuration and incident management
Develop site-level metrics and distribute data to stakeholders
Coordinate Technical Exchange Meetings for requirements analysis
Review Requests for Change and assess impacts on data center resources
Benefits
Opportunity to work with government clients
Engagement in high-stakes data center operations
Collaboration with a diverse team of professionals
Potential for professional development and certifications
Access to cutting-edge technology and infrastructure projects
Full Job Description
Job Description
JOB DESCRIPTION:
SAIC is seeking a Data Center oversight SETA professional with strong verbal and written communication skills to assist a government customer with oversight of a data center support services contract. The successful applicant will provide technical advice on site requirements and coordinate with local and remote government customers. The role includes creating and updating policies for configuration management, incident management, access management, and infrastructure management. Candidates must have working knowledge of all four areas and the judgment and flexibility to support evolving site requirements.
DESCRIPTION OF DUTIES:
The successful candidate must be able to:
Produce recommendations and deliverables in a thorough, practical, and consistent manner congruent with the organization's objectives
Facilitate customer focused IT infrastructure provisioning
Oversee the management of planning, allocation, and utilization of Power, Space, and Cooling (P/S/C) resources
Review enterprise data center directives and create, review, and update policies, processes, and standard operating procedures for configuration management, incident management, access management, and infrastructure management. Coordinate stakeholder reviews and government approval, maintain version history, and revise guidance as requirements or lessons learned change
Develop and manage site-level P/S/C metrics development and data distribution to stakeholders
Coordinate Technical Exchange Meetings (TEMs) with Acquisition Offices and systems owners to facilitate requirements analysis
Review and comment on Requests for Change (RFCs), communicate impacts to data center P/S/C resources, and maintain policy requirements for configuration baselines, asset records, and change approvals
Assist with the shaping, development, and documentation of data center project funding requests
Assist with planning data center renovation and upgrade activities, including updates to infrastructure capacity, maintenance, and equipment lifecycle procedures and related incident reporting, escalation, and service restoration guidance
Provide written and oral project-level briefings to stakeholders
Qualifications
Bachelors in a STEM related field and five (5) years or more experience; Masters in a STEM related field and three (3) years or more experience; or ten (10) plus years of data center management experience in lieu of a degree
Must be a U.S. Citizen.
Must possess and maintain an active Top Secret/SCI clearance with Polygraph. MANDATORY SKILLS:
Data Center Facilities Management, with working knowledge of configuration control, incident reporting and escalation, physical and logical access approvals and reviews, and infrastructure capacity and maintenance practices sufficient to develop and update operational policies and procedures DESIRED CERTIFICATIONS:
Data Center Technician Professional (DCTP)
Data Center Design Professional (DCDP)
Data Center Energy Practitioner (DCEP)
Certified data center professional (e.g., BICSI)
About SAIC
Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.