Data Center Facility Engineer

Asiacom Americas Inc

$90K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or equivalent work experience.
  • 2+ years of data center experience, focusing on operations and maintenance.
  • Proficiency with electrical and mechanical systems critical to data center functionality.
  • Experience managing building and equipment operations in a data center setting.
  • Fluency in both English and Chinese Mandarin is required.

Responsibilities

  • Oversee critical physical infrastructure within the data center to ensure operational excellence.
  • Lead improvement projects, collaborating with various support teams to reach project goals.
  • Coordinate with third-party vendors to maintain adherence to service level agreements (SLAs).
  • Act as the afterhours on-call Data Center Facility Manager by responding to emergencies and managing their resolution.
  • Perform hands-on troubleshooting of electrical and mechanical equipment.

Benefits

  • Opportunity to work with cutting-edge data center technology.
  • Engagement in diverse improvement projects across teams.
  • Hands-on troubleshooting experience in a critical operations environment.
  • Collaboration with third-party vendors for service agreement fulfillment.
Full Job Description
Data Center Facility Engineer

We are seeking an energetic Data Center Facility Engineer to serve as a technical resource in data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Engineer is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.

This role acts as front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.

Responsibilities
  • Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
  • Engage in improvement projects, often requiring reaching out to a variety of support teams and drive them from conception to completion.
  • Coordinates daily with a multitude of third-party vendors ensuring adherence to contracted SLAs
  • Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).


Basic Qualifications
  • Bachelor's degree in an engineering, electrical or mechanical discipline or equivalent work experience.
  • Preferred Qualifications.
  • Data Center experience.
  • 2+ years of experience working in data centers with an emphasis on building and equipment operation.
  • Understanding of the electrical and mechanical systems involved in critical data center operations such as: feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units.
  • Must be fluent in English and Chinese Mandarin.

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