Key job responsibilities
Lead and supervise a team of Data Center Managers (~ 6 direct reports, ~40 exempt leaders) and 350-400 hourly builders within Regional Data Centers.
Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
Carry out supervisory responsibilities in accordance with the organization's policies and procedures.
Accountability for meeting and exceeding operational goals.
Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective including mentoring and training.
Develop, improve, and share operational best practices across the globe.
Hiring, managing, and developing the operations management team including data center managers and data center operations technicians. Planning and executing the Infrastructure Operations component of new AWS data center buildouts, new colocation buildouts, AWS data center expansions, and colocation expansions, including the network and server rack infrastructure to facilitate the daily operations.
Experience in successful insourcing and/or outsourcing specific tasks balancing internal skillsets with frugality.
Continuous improvement of operational processes, procedures, methods, and tools.
BASIC QUALIFICATIONS
- 10+ years of management experience
- 5+ years of managing managers experience
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- 6+ years of IT infrastructure management, incident management, or related experience
- Experience hiring, developing, and managing high-performing technical teams
PREFERRED QUALIFICATIONS
- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA
- Experience owning the operation of a mission-critical team or product
- Experience with large-scale technical operations or large-scale compute farms
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, GA, Covington - 170,000.00 - 265,000.00 USD annually
