Data Analyst

Q2 Software, Inc.

$80K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience as an analyst or similar role
  • Familiarity with AI tools
  • Strong statistical background for analyzing complex data
  • Experience with data visualization tools
  • Ability to communicate findings to both technical and non-technical audiences

Responsibilities

  • Develop a deep understanding of customer fraud challenges
  • Collaborate with Product, Engineering, and Fraud Response teams
  • Identify gaps in fraud products and push for enhancements
  • Track trends in fraud cases to inform product prioritization
  • Work with internal teams to build protective solutions for customers

Benefits

  • Hybrid work opportunities
  • Flexible time off
  • Career development and mentoring programs
  • Health and wellness benefits, including competitive insurance and parental leave
  • Community volunteering and company philanthropy initiatives
  • Employee peer recognition programs
Full Job Description

The Fraud Intelligence team at Q2 is responsible for helping our customers take a proactive stance against fraud and managing the risks of their business.We build and enhance products that evolve with the ever-changing fraud landscape, delivering tangible value for our customers.Our solutions enable them to focus more of their time and energy on their mission: best serving their customers and communities.

The Role

As a Data Analyst on the team, you will develop a deep understanding of our customers and the fraud challenges they face.Working closely with Product, Engineering, and Fraud Response partners, you will identify and help close gaps in our fraud products.This is a dynamic role, sitting at the cross-section of our customers, the business, and product development.Youll be responsible for tracking trends in our fraud cases and advising prioritization in product enhancements.Then, youll take the next step and work with our internal tooling and engineering teams to build the needed protection for our customers.

You are more likely to excel in the role if you:

Enjoy autonomy in your work and feel a sense of ownership in the teams goals.You work quickly but with the big picture in mind.

Have empathy for end users and a desire to measure your work by both the customer value and product quality.

Have enthusiasm for the field and professional development.

Requirements

5+ years of experience as an analyst (or similar)

Experience using AI tools in your work

Statistical background and ability to draw sound conclusions from complex data

Familiarity with data visualization tools

Demonstrated ability to effectively communicate findings with technical and non-technical audiences

Bonus Points

Experience with python, SQL, or other programming languages

Experience communicating with customers

Familiarity with the financial industry, banking, and fraud prevention products

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This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

  • Hybrid Work Opportunities

  • Flexible Time Off

  • Career Development & Mentoring Programs

  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents

  • Community Volunteering & Company Philanthropy Programs

  • Employee Peer Recognition Programs 64You Earned it

Click to find out more about the benefits we offer.

Our Culture & Commitment:

Were proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare 64offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (). We believe in making an impact 64in the industry and in the community.

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