Data Analyst

Location: USA - Wilmer, 210 Sunridge Blvd Division: Solutions Job Posting Title: Data Analyst Time Type: Full Time POSITION SUMMARY The Data Analyst, Operations is responsible for reporting operational status across the assigned operations to the customer. This role requires a full understanding of the operational flow, strong analytical skills, and the ability to present data effectively (Excel/Spreadsheets). The incumbent will ensure clear communication between the operation and the client, supporting data-driven decision-making. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Analyzes e operational data to monitor performance against KPIs and service goals.

• Prepares and presents recurring operational reports for the customer.

• Maintains deep understanding of warehouse operational flow to provide accurate status updates.

• Collaborates with the Operations team to identify and resolve operational bottlenecks or discrepancies.

• Supports the management team with data-driven insights to optimize space, labor, and equipment utilization.

• Ensures all reporting aligns with client-specific SLAs and quality requirements.

• Serves as the data-focused liaison for the customer, providing timely operational updates and reports.

• Assists in preparing for operational and business review meetings with key customers

REQUIRED SKILLS & COMPETENCIES Education & Experience:

• High school diploma or GED required. Bachelor's degree in Business, Logistics, or Data Analysis preferred.

• 2+ years of experience in logistics, warehouse operations, or data analysis.

• Strong proficiency in MS Office, particularly Excel (pivot tables, vlookups, data visualization).

Computer Skills:

• Maintains proficiency in WMS (Warehouse Management Systems) to extract and analyze operational data.

• Manages data reporting tools (Excel, spreadsheets) to provide clear, actionable insights to management and clients.

Language Skills

• English Proficient

Mathematical Skills

• Good mathematical skills

Other Skills:

• Excellent communication skills with the ability to explain complex data to non-technical stakeholders.

• Strong understanding of Supply Chain and Logistics industry.

• Ability to handle multiple priorities and meet strict reporting deadlines.

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

• Work overtime as dictated by business whether mandatory or voluntary.

Independent Contributor

• Accountability

• Communication / Building Partnership

• Customer Orientation

• Developing Oneself

• Drive for Results

• Embracing Change

• Problem Solving

• Professional Competencies

PHYSICAL DEMANDS Occasionally

• Hand & Finger manipulation, Sitting, Handling product and/or packaging materials

Frequently

• Bending

Constantly

• Walking and Standing

Ability to Lift/Carry and Push/Pull

• 21-50 pounds

• Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements: ESD / Composite Toe Boots WORK ENVIRONMENT Warehouse - Not Air Conditioned For this position, the expected base pay range is $80,000.00 - $90,000.00 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.