Work Location: RemoteThe D365 Solutions Architect is a hands-on functional and technical leader responsible for the solution design, configuration, enhancement, integration, support, and continuous improvement of Microsoft Dynamics 365 Finance & Operations across all Mizkan America business functions. This role partners with leaders and users across Finance, Sales, Customer Service, Operations, Supply Chain, Warehousing, Manufacturing/Production, Procurement, Planning, Inventory, Transportation, Quality, Master Data, and other business areas to deliver scalable, secure, and supportable solutions that optimize processes, improve data quality, and maximize business value.
Essential Functions:- Serve as a primary D365 F&O solution architect and trusted advisor for enterprise business processes across all functional areas, including finance, commercial, operations, supply chain, warehousing, manufacturing, quality, transportation, procurement, planning, inventory, and master data.
- Apply deep D365 F&O functional and technical expertise to identify, prioritize, design, configure, and deliver application solutions that create measurable business value and align with IT strategy and business priorities.
- Evaluate and recommend utilizing D365 built in AI capabilities and other AI tools to improve efficiency, reduce redundant work efforts, etc.
- Lead solution architecture and design for D365 enhancements, integrations, reporting, data migration, security roles, workflow, extensions, ISV solutions, and cross-platform capabilities including Microsoft Power Platform and Azure where applicable.
- Partner with business stakeholders, product owners, analysts, developers, vendors, and IT leaders to translate business requirements into scalable, secure, and supportable solutions.
- Analyze end-to-end business processes, identify software gaps or process constraints, evaluate alternatives, and recommend practical solutions that balance business needs, controls, cost, complexity, and technology realities.
- Own or support analysis, requirements, design, configuration, testing, deployment, documentation, and post-go-live support phases for D365 projects, enhancements, integrations, and continuous improvement initiatives.
- Perform impact assessments for proposed changes to D365 F&O and related applications; communicate risks, dependencies, downstream impacts, and recommended mitigation plans to appropriate stakeholders.
- Work with third-party vendors and implementation partners to evaluate, architect, integrate, and support solutions within the D365 F&O environment while ensuring alignment with internal standards and governance.
- Demonstrate industry best practices and practical application of D365 capabilities within a manufacturing or CPG environment, including order to cash, procure to pay, plan to produce, warehouse and inventory management, transportation, quality, and record to report processes.
- Move effectively between executive-level architecture discussions and hands-on configuration, troubleshooting, testing, issue resolution, and support activities as needed.
- Mentor, train, and guide IT team members and business partners in areas of D365 expertise, business process design, and solution adoption.
- Provide day-to-day support for complex production issues, root cause analysis, solution design, and coordination of resolution across business and technical teams.
Key Skills/Competencies: - Strong functional and technical knowledge of Microsoft Dynamics 365 Finance & Operations, with the ability to design solutions across multiple business functions and end-to-end enterprise processes.
- Deep understanding of D365 modules and capabilities supporting Finance, Sales, Customer Service, Operations, Supply Chain, Warehousing, Manufacturing/Production, Transportation, Quality, Procurement, Planning, Inventory, and Master Data.
- Ability to translate complex business requirements into practical solution architecture, system configuration, integration design, test scenarios, controls, and support models.
- Experience with D365 integrations, APIs, data migration, reporting, security, workflows, environment strategy, application lifecycle management, and release management.
- Working knowledge of Microsoft Power Platform, Azure services, Azure DevOps, data and analytics tools, and related Microsoft ecosystem capabilities is preferred.
- Strong analytical, problem-solving, communication, facilitation, and stakeholder-management skills, with the ability to communicate effectively with both executive leaders and hands-on users.
- Pragmatic decision-making approach that balances best practices, business constraints, compliance, scalability, supportability, and technology realities.
- Ability to collaborate across large, matrixed, and geographically distributed teams, including internal resources, business partners, vendors, consultants, and managed service providers.
Education/Experience/Qualifications/Certifications: - Bachelor's degree in Computer Science, Information Systems, Business, Supply Chain, Engineering, or a related field, or an equivalent combination of education and experience.
- 10+ years of IT experience across both functional and technical disciplines, including enterprise application delivery, solution design, configuration, integration, and support.
- 5+ years of hands-on experience with Microsoft Dynamics 365 F&O/AX, including solution architecture or senior functional/technical leadership responsibilities.
- Experience with multi-phase, multi-location, enterprise-wide D365 implementations, upgrades, integrations, or major enhancement programs with a focus on solution delivery and business value.
- Experience supporting manufacturing, food manufacturing, or CPG environments is preferred.
- Experience with business processes such as order to cash, procure to pay, plan to produce, warehouse and inventory management, transportation management, quality management, and record to report.
- Microsoft Dynamics 365 certifications are preferred; Power Platform, Azure, or related Microsoft certifications are a plus.
- Executive-level interpersonal, verbal, written, and presentation skills, with the ability to provide a trusted voice at the decision-making table.
- Fast learner and self-starter with strong listening skills, sound judgment, and the ability to manage time effectively and adapt quickly to changing priorities.
Physical Requirements and Work Conditions: - Ability to remain seated at a workstation for extended periods (up to 8 hours per day).
- Frequent use of hands and fingers for typing, writing, and handling office equipment.
- Ability to view computer screens and read printed materials for prolonged periods.
- Occasional standing, walking, and reaching within the office environment.
- Ability to lift and carry office supplies or equipment weighing up to 10-15 lbs.
- Adequate hearing and speech to communicate effectively in person and via phone/video.
Compensation & Benefits:- Annual salary for this position ranges from $150,00 - $175,000
- Note: Compensation is based on a number of factors including market location and may vary depending on job-related knowledge, skills and experience.
- This role is eligible for a Short-Term Incentive Bonus
- A full range of medical, dental, vision, 401K plus up-to-four percent (4%) match, profit sharing, wellness program, paid parental leave, long-term-care insurance, critical accident insurance, short- and long-term disability and education assistance are also available.
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