Bachelor's degree in Computer Science, IT, Cybersecurity, or related field (or equivalent experience)
5-7 years in Information Security support, with 4+ years in cybersecurity operations
Preferred certifications: CompTIA Security+, CEH, GSEC, CISSP or equivalent
Strong analytical and troubleshooting skills
Excellent written and verbal communication skills
Responsibilities
Provide daily cybersecurity support to the organization
Monitor and manage security tools and technologies
Collaborate with MSSP/SIEM for incident management
Support network and perimeter security measures
Assist with endpoint security and data loss prevention
Engage in cloud security initiatives
Maintain documentation and reporting for security operations
Benefits
Medical, Dental, and Vision Insurance
401(k) with generous employer match
Paid time off and 10 paid holidays
Flexible spending account options
Life insurance and employee assistance program
Parental leave and referral program
Tuition reimbursement
Full Job Description
Location: Onsite/Hybrid - Houston, TX or Tampa, FL
Employment Type: Full-Time
Experience Level: L1 / L2 (Junior to Mid-Level), 5-7 years
About the Role:
We are looking for a dedicated and proactive L1/L2 Cybersecurity Operations Analyst to provide day-to-day security support, monitor and manage critical security technologies, and collaborate with cross-functional teams to protect our organization's digital assets. In this role, you will serve as a frontline defender, handling routine security operations, incident triage, endpoint protection, and tool administration.
Core Responsibilities:
Provide day-to-day cybersecurity support to the organization.
Monitor, manage, and support security tools and technology from a security standpoint.
Work closely with MSSP / SIEM for incident management and escalations.
Support network and perimeter security (Firewalls, IDS/IPS, VPN, etc.).
Support endpoint security and endpoint protection (EDR/AV).
Support data loss prevention (DLP).
Support cloud security (Google Workspace, Google Cloud, SaaS, AWS).
Support O365 security.
Assist in VAPT, remediation tracking, and corrective action.
Assist in security incident handling and coordination.
Support identity and access management (day-to-day operations).
Monitor security changes, patches, and configuration compliance.
Work with IT and business teams on security initiatives and projects.
Maintain thorough documentation and reporting.
Must Have Skills & Technical Experience:
Candidates must possess hands-on knowledge and experience with the following platforms and tools:
Soft Skills: Strong analytical and troubleshooting skills combined with clear technical communication and a proactive problem-solving mindset. Excellent written and verbal communication skills, and the ability to work effectively in a fast-paced team environment.
DCI Benefits:
Medical, Dental and Vision Insurance
401(k) with generous employer match
Paid time off
10 Paid holidays
Flexible spending account
Optional Health savings account & Flexible spending account
