Bachelor's degree in Computer Science or related field; 2-5 years of experience or 6-9 years of equivalent education and work experience.
Ability to solve problems using established procedures and guidelines.
Strong communication skills to convey technical information in layman's terms.
Flexibility and adaptability to changing business priorities.
Working knowledge of Windows and Linux operating systems, including command prompt.
Familiarity with IP-based switching, routing, and network environments (e.g., Cisco).
Understanding of computer networking concepts, protocols, and network security methodologies.
Responsibilities
Perform and document planning for small projects and process improvements.
Enhance and support existing IT products and processes to meet service level agreements.
Engage with business and IT partners to ensure alignment and collaboration.
Assist and mentor less experienced team members.
Drive innovation by analyzing trends to identify new business opportunities.
Provide on-call support after normal business hours as needed.
Benefits
Professional development opportunities to enhance technical knowledge.
Engagement with a collaborative team environment.
Exposure to diverse IT projects and process improvements.
Opportunity to drive innovation within the organization.
Full Job Description
Job Description:
PRIMARY DUTIES AND ACCOUNTABILITIES
Perform, document and assist in planning work activities relating to small projects, sub-projects, or process improvements. For daily operations: enhance, maintain or support existing IT products and processes to the defined service level agreement For projects and sub-projects: analyze requirements, design, build, and test IT software solutions
Maintain engagement with business and IT partners.
Assist less experienced personnel.
Maintain technical knowledge and business acumen within own discipline or function and continue to manage their professional development
Drive innovation across the organization by identifying and providing analysis of trends and issues with the goal to drive new business opportunities and solve complex business problems.
Ability to provide on-call support after normal business hours
MINIMUM QUALIFICATIONS
Bachelor's degree in Computer Science or related discipline and typically 2 to 5 years related experience or 6 to 9 years equivalent combination of education and work experience.
Ability to solve problems using pre-defined procedures and guidelines.
Communication skills Able to effectively communicate highly technical information in non-technical terminology (written and verbal)
Flexible and adaptable to changing priorities, based on business needs
Working knowledge of Server and Workstation Operating Systems (Windows / Linux), along with command prompt knowledge
Working knowledgeable in IP based switching, routing, and network environments (ex. Cisco)
Working knowledge of computer networking concepts and protocols, and network security methodologies.
Working knowledge of cyber security practices for an enterprise environment
Working knowledge of firewall operations (ex. Cisco & Checkpoint)
Working knowledge of cyber security practices for an enterprise environment
PREFERRED QUALIFICATIONS
Working knowledge of cyber security program elements such as Policy Development, Application Security, Information Security, Network Security, Disaster Recovery Planning, Operational Security, Incident Response, and End User Education
Working Knowledge of Change Management in a regulated environment
