Strong attention to detail and analytical thinking.
Ability to work independently and collaboratively.
Excellent written and verbal communication skills.
Organizational skills for managing multiple tasks and deadlines.
Basic understanding of cybersecurity principles and incident response.
Problem-solving mindset for complex issues.
Responsibilities
Investigate alerts and network traffic using the Darktrace platform.
Draft clear, technical reports on identified threats and recommended actions.
Assist in assessing risks and implementing basic security measures.
Identify emerging threat trends and analyze campaigns across customer environments.
Respond to customer inquiries via email or chat with accurate information.
Collaborate with team members to share strategies and best practices.
Contribute to internal and external knowledge sharing, including technical blog posts.
Support customers in adopting and optimizing the Darktrace platform.
Benefits
100% medical, dental, and vision insurance for employees and dependents.
Paid parental leave.
Pet insurance discount.
Life insurance.
Commuter benefits.
401(k) plan.
Employee Assistance Program.
Full Job Description
Job Description:
As a Cyber Security Analyst at Darktrace, you will play a critical role in safeguarding our customers’ digital environments. You’ll analyze technical data, identify potential threats, and provide actionable insights to ensure peace of mind for our clients. This role combines investigative work, report writing, customer interaction, consultancy, threat intelligence and technical problem-solving in a fast-paced Security Operations focused environment.
Key Responsibilities
Investigate alerts and network traffic using the Darktrace platform and supporting tools.
Draft clear, technical reports for customers on identified threats and recommended actions.
Assist in assessing risks and implementing basic security measures.
Identify emerging threat trends and analyze campaigns across customer environments.
Respond to customer inquiries via email or chat with concise, accurate information.
Collaborate with team members to share strategies and best practices.
Contribute to internal and external knowledge sharing, including technical blog posts.
Stay current on cybersecurity trends and developments.
Support customers in adopting and optimizing the Darktrace platform through consultancy efforts.
Maintain strict standards for data security and confidentiality.
Qualifications & Skills
Strong attention to detail and analytical thinking.
Ability to work independently and as part of a team.
Excellent written and verbal communication skills.
Organizational skills to manage multiple tasks and meet deadlines.
Basic understanding of cybersecurity principles and incident response.
Problem-solving mindset with the ability to break down complex issues.
Preferred Experience
Familiarity with network protocols and security concepts.
Technical writing or reporting experience.
Bachelor’s degree in Cybersecurity, Computer Science, or related field (or equivalent experience).
Fluent in Spanish and/or Portuguese, capable of technical writing and delivery of consultancy service in language a plus
Benefits:
100% medical, dental and vision insurance, plus dependents
Paid parental leave
Pet insurance Discount
Life insurance
Commuter benefits
401(k)
Employee Assistance Program
As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability.
About Darktrace
Darktrace is a cybersecurity company that uses artificial intelligence and machine learning to detect and respond to cyber threats in real-time. The company was founded in 2013 by a group of mathematicians and former intelligence experts from MI5 and GCHQ. Darktrace's flagship product, the Enterprise Immune System, is a self-learning AI that can detect and respond to cyber threats across a range of industries, including finance, healthcare, and energy. The company has received numerous awards for its innovative approach to cybersecurity, and has been recognized as one of the fastest-growing technology companies in Europe.
