CWS Upstate Regional Director / 61129388

Salary: $81,192.00 - $113,730.00 Annually
Location : Greenville County, SC
Job Type: FTE - Full-Time
Job Number: 195035
Agency: Department of Social Services
Division: Child Health and Well-Being
Opening Date: 11/06/2026
Closing Date: 11/15/2026 11:59 PM Eastern
Class Code:: AH50
Position Number::
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN12
Hiring Range - Min.: $81,192.00
Hiring Range - Max.: $113,730.00

Job Duties:

• The CWS Upstate Regional Director manages and guides County Operations of Child Welfare for a Region. Provides day to day direct supervision to County Directors and Adoption Administrators within region. Teams with State Office and Regional Child Welfare Divisions, Economic Services, Adult Advocacy Services and community partners in ensuring quality practice, continuous quality improvement of processes and performance, and collaboration among internal and external providers to promote the safety, permanency and well-being of children, youth and families.

• Assists the Child Welfare Operations director in effectively managing and promoting a safe culture within State and Region by creating a learning environment conducive to professional development and accountability to quality practice that promotes safety, permanency, and well-being and aligns with the mission, vision, and values of the agency.

• Provides direct supervision to County Director and Adoption Administrator within region. Meets monthly to conduct one on one coaching for practice improvement, assess support needed and leadership development.

• Manages outcomes by reviewing county and regional data to make informed decisions around identified practice patterns, caseloads, and procedural changes needed to move the Region towards best practice. Facilitates weekly huddles and monthly meetings with County Directors and Adoption Administrators to review practice patterns and data trends to improve practice and performance. Facilitates quarterly Leadership meetings with supervisors, program coordinators and deputy directors to engage in conversations and coaching sessions to facilitate practice improvements and leadership development. As requested, or needed, facilitates administrative staffing's to review practice across various program areas for needed improvements.

• Manages system changes through intentional evaluation and re-evaluation of current processes and procedures; tracking, adjusting and streamlining efforts for practice improvement by monitoring strategic plans and initiatives within the region. Leads the County Directors in implementation of streamlined efforts and provides accountability metrics by which county performance will be monitored and measured. Coordinates and provides additional support and accountability to counties and county leadership that are consistently under-performing in identified areas of practice.

• Reviews county and regional data detailing retention and attrition patterns and develops strategies with County Directors and Adoption Administrations to recruit and retain top performing staff. Ensures positions are posted timely, hiring timely and communicates barriers/support needed to Child Welfare Operations Director.

• Maintains and promotes with staff an active routine of self-care and provides and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health to self and regional staff.

• Team with EOC in planning needs for Region during emergency response and ensures county coordination of Red Cross Shelter duties/services as directed by EOC.

• Performs other related duties as assigned.

Minimum and Additional Requirements

A Bachelor's Degree and four (4) years of experience in any combination of social work, management, business administration, administrative services or public administration.

A Master's Degree or higher and two (2) years of experience in any combination of social work, management, business administration, administrative services or public administration
Preferred Qualifications
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Child Welfare Services / Greenville County
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Have you ever been terminated or forced to resign from any job? If yes, please explain.
02

I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.

• Yes
• No

03

I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.

• Yes
• No

04

If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?

• Yes
• No

05

Have you ever been employed by the State of South Carolina?
06

How did you hear about this job opportunity?

• HR Recruiter
• DSS Employee
• DSS Internship
• Careers Website
• Indeed
• LinkedIn
• SCWORKS
• College/University Job Portal
• Social Media (Facebook, Instagram, etc.)
• Radio/TV/Billboard
• Other

07

If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
08

Have you completed an internship with the SC Department of Social Services?

• Yes
• No

09

Which of the following best describes your highest level of completed education?

• High School Diploma or GED
• Associate Degree
• Bachelor's Degree
• Master's Degree
• Doctorate
• None of the above

10

How many years of experience do you have in Social Services (Ex: casework, teaching, counseling, determining eligibility for programs)?

• None
• Less than 2 years
• 2 years - Less than 4 years
• 4 years or more

Required Question