SummaryThe position will be responsible for managing in-house customs brokerage business of GLOVIS America.
ResponsibilitiesCustoms brokerage operation
- Manages day to day customs brokerage activities nationally and be familiar with US customs
- Recruits, trains, motivates new employees to service existing business and develop new business
- Set up and monitor KPIs for entry writers
- Develop and implement Customs brokerage operational procedures
- Collaborates with sales teams in writing Standard Operating Procedures for new clients
- Evaluates overall performance, workload, and organization of all customs brokerage staff
Develop and implement business plan
- Develop short/mid/long term business plans for customs brokerage operation and implement them
- Develop and implement annual business plan of customs brokerage operation
- Oversee budgets and financial data and use them to improve profitability
- Assist sales team to develop organizational goals
- Assist sales team to Identify new business opportunities & new accounts to increase sales
- Manage existing, new, and prospective accounts
Billing management
- Manage duty statements - daily and monthly - to US Customs
- Work with entry writer and finance teams for AR/AP as needed
Travel requirement: 5% domestic travel
Compensation Range$94,413 - $105,630 Per Year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at GLOVIS America Inc.- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts (FSA)
- Basic Life and AD&D as well as Short-Term & Long-Term Disability
- Paid Vacation, Holidays, and Sick leave
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement*
- 401(k) with Generous Matching
- Referral Bonuses*
- Auto Allowance*
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
- Discretionary Bonuses*
- Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills- Broad Knowledge about CFR 19 (Code of Federal Regulation) is required
- Ability to multi-task and shift focus from item to item is required
- Must be able to work independently with little supervision
- Must possess excellent time-management skills and critical-thinking ability
- Ability to make advanced decisions, provide problem-solving resolutions are required
- Proficient PC skills - Excel, Word, PowerPoint, Outlook, database management systems
- Excellent verbal and written communication skills
Education & ExperienceRequired Qualifications
- HS Diploma/G.E.D.
- 7-10 year of customs brokerage experience
- 1-3 management/supervisory experience
Preferred Qualifications
- Bachelor's Degree
- 10-15 years of customs brokerage experience
- Customs Broker License
Physical Requirements- Ability to sit in front of a desk and/or in front of the computer for long periods
- Repetitive use of hand/grasping product, writing, and typing
- Stand/walk
- Carry/lift up to 20 pounds
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Typical office environment with low-level noise exposure
- This position will be located in Duluth, GA
* Office will be relocating to Atlanta, GA (Buckhead area) in early fall.
