What you'll do- Be the front line of Sazabi: helping users get value fast
- Debug real customer issues using Sazabi itself
- Turn user pain into product insights and improvements
- Build lightweight systems for support, onboarding, and success
- Create documentation, guides, and content that scale support
- Work closely with engineering to resolve issues and ship fixes
What we're looking for- Strong technical intuition-you can debug issues, not just route tickets
- Excellent communication skills (clear, fast, empathetic)
- High ownership: you don't drop problems, you solve them
- Comfort working directly with developers and understanding their workflows
- Ability to thrive in ambiguity without rigid support processes
- Bonus: experience in devtools support or early-stage startups
You'll fit in great if you're excited about Twitter and agents!
What we offer- Competitive salary and equity
- Free lunches (in-office only)
- Health, dental, and vision insurance
- Unlimited paid time off
- Paid parental leave
