Customer Success Manager

Surgical Principals, Inc. is seeking a motivated and relationship-focused Client Success Manager to support our growing portfolio of healthcare and medical device clients. In this role, you will serve as the primary point of contact for client relationships, ensuring successful onboarding, service delivery, and long-term satisfaction. You will collaborate closely with recruiting, sales, and operations teams to meet client workforce and operational objectives while identifying opportunities to expand partnerships. The ideal candidate is highly organized, proactive, and comfortable managing multiple accounts in a fast-paced environment. Strong communication, problem-solving, and client engagement skills are essential. This position offers the opportunity to work remotely while playing a key role in supporting client growth, retention, and overall service excellence within a rapidly expanding healthcare-focused organization.

Benefits Include:

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off and Holidays

Career Advancement Opportunities

Remote Work Flexibility

Professional Development Support