Customer Success Manager (Sales - Americas)

Classe365

$80K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 1-2 years of relevant sales experience
  • Strong communication skills for high volume calling
  • Ability to adapt and refine sales strategies
  • Knowledge or interest in the education industry

Responsibilities

  • Conduct 70-80 phone calls daily to engage potential customers
  • Deliver engaging product demonstrations
  • Achieve and surpass assigned sales goals
  • Become an expert on Classe365 products
  • Provide exceptional customer satisfaction and support

Benefits

  • Opportunity to work in a dynamic startup environment
  • Engage in fast-paced sales activities
  • Ongoing training and development in sales techniques
  • Flexible work environment where methods can evolve
Full Job Description
Position Summary

In order to give that smooth human touch to our user onboarding experience, we need you to join the Classe365 team as Customer Success Manager. We have given the role a super cool name, the bottom line is that its an exciting sales role.

Here's what we need you to do:
  • 70-80 phone calls a day. You would spend your day on the phone identifying opportunities with the educators that have shown an interest in our product.
  • Give Awesome Product Demos. The key is how you organise yourself in executing successful demos and convert leads to paying subscriber.
  • Meet and beat your sales goals. Success is the role is your ability to close deals and increase customer satisfaction.
  • Become a Classe365 Guru. Your knowledge of the product will eventually have to lead users and colleagues in awe - so you'd better be ready to spend your time getting to know the nuts and bolts of the education industry and Classe365 product platform.

We expect you to:
  • Get excited about a fast-paced and results-oriented startup environment. If you're looking for a cushy stable job environment, you should probably look elsewhere.
  • Be flexible, coachable, and willing to change your sales methods. We will be fine tuning our approach as we go along and we expect you to do the same.
  • Have a bachelors degree and/or 1-2 years of relevant sales experience.

Apply now on www.classe365.com

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