Job OverviewAre you ready to make your next career move to join our team as our
Customer Solutions Specialist for KONE Americas in
KONE Moline, IL?- Do you enjoy supporting Front Lines and CSM Project Managers to ensure projects are sold and engineered correctly?
- Does working with field operations on installation processes and field support motivate you?
- Do you thrive in a work environment that prioritizes projects reviewed fulfills the codes, regulations, and safety requirements?
- Are you skillful with technological tools such as MS office, Excel, and Word?
- Do you demonstrate a passion for quality and results?
- Are you committed to promoting a safety culture in your team?
If you answered a resounding
YES to these questions, then we have an amazing opportunity for you!
Job DutiesAs our
Customer Solutions Specialist, you will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
You will bring minimum 5+ years of relevant Engineering experience. You will also use the knowledge gained through your Bachelor's degree (Engineering or another relevant field) or several years experience in elevator business field operations.
Hiring requirements- Engineering / Business / Technical background
- Good understanding of KONE product applications, and order engineering processes.
- Product application experience.
- Good analytical skills.
- IT literacy. Fluent in MS Office, Excel, and Word skills.
- SAP knowledge
- Experience of elevator industry and capability to survey and assess existing equipment.
- Good communication skills, both written & spoken.
- Customer focused with excellent attention to detail.
- In-depth understanding of KONE elevator products and processes.
- Basic knowledge of competitors' technical solutions
- Knowledge of supply engineering
- Project Management Skills
Just some of our many benefits include: - Competitive salary
- Flexible work schedule
- Opportunities to learn and grow
- 401K Employer Match
- 401k Employer Non-elective Contribution
- Well-being Program
- Medical, Prescription, Dental and Vision Insurance
- Digital Health Solutions & Telehealth
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Employee Family Assistance Program (EFAP)
- Family & Medical Leave
- Parental Leave
- Leave to Care for a Domestic Partner
- Paid Time Off & Holidays
- Company Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Company Paid Short-term and Long-term Disability
- Buy-Up Long-term Disability
- Critical Illness Insurance
- Hospital Indemnity & Accident Insurance
- Identity Theft Protection
- Legal Insurance
- KONE Credit Union
- Tuition Reimbursement
- Commuter Benefits
Annual Base Pay Range:The hiring range for this role is $99,900 - $131,145. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
Variable CompensationKONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
*Beware of Recruitment Scams!* 
